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Understand and Embrace Generational Consumer Media Habits and Channels

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Understand and Embrace Generational Consumer Media Habits and Channels
Learn how Americans across generations engage with media, including social media, movies, TV shows, music, reading, and podcasts.

November 28, 2022
Giana Damianos – Senior Analyst, Syndicated Research

Media is a major aspect of consumers’ everyday lives. Americans spend a significant amount of their time and attention consuming social media, visual entertainment, and audio streaming content. For brands and advertisers across industries to succeed, they need to understand where people are going to consume media content, and why they’re going there.

Read on and fill out the form for an excerpt from our
Generational Consumer Media Habits & Channels presentation.

Collage Group’s 2022 Media Habits and Channels Study provides insights across generations on the specific platforms American media users go to, their media habits, and their preferences for media content. The data dives deep into content and platform drivers—spanning categories, passion points, and identity attributes.

Key Findings: Social Media

    • All Generations, with the exception of Boomers, use a wide variety of platforms, and they tend to be always ‘on’.
    • This high social media use comes at a cost, Gen Z worries most about the impact on their mental and emotional wellbeing and becoming addicted. All generations have concerns for their privacy and safety.
    • Social media functions as a portal to other media, especially for younger generations.
Primary concerns about use of social media

Context:

Social media is both friend and foe for consumers today. It is a powerful enabler of connection across generations – on the younger end, it provides ways to find community and make new friends, and on the older end it’s a powerful way to reconnect.

But there are downsides too – younger generations feel the pressure of constant comparison that social media forces upon them, and consumers of all generations worry about safety and security.

 Action Steps:

    • Provide ways to mediate the mental and emotional effects of being online.
    • Facilitate meaningful connection by encouraging authentic self-expression.
    • Utilize the power of social media as a discovery engine for other types of media – like new music and shows to watch.

Key Findings: TV & Movies

    • Most generations watch TV shows via online streaming platforms, but for Boomers, watching live TV is still most common.
    • Generations also vary when it comes to what they watch – younger generations show a preference for comedy, whereas older generations show a preference for tv news and action/adventure movies.

Context:

The proliferation of mobile devices has driven demand for streaming platform subscriptions among younger consumers. The accessibility of smart phones, tablets, and laptops offers younger generations the opportunity to stream content on the go.

Further, younger generations’ changing tastes align better with what streaming platforms offer, compared to Boomers who still highly favor news and sports, which are better suited to live TV.

 Action Steps:

    • Find and attract different generations of TV and movie viewers by understanding, and activating, based on where and when they are viewing:
      • Maintain advertising presence across TV formats, but understand that while Boomers may be watching TV more, their viewing is more passive.
      • Meanwhile younger generations are watching more via streaming platforms, but may have shorter attention spans for ads

Key Findings: Music

    • Music is a top passion point for younger consumers. The majority of Gen Z and Millennials would rather listen to music than watch TV.
    • Music is popular across generations for its ability to provide comfort and diversion while multitasking.
      Across Generations, consumers embrace the human element of music – and enjoy creating playlists themselves and sharing musical tastes with others.
47% of Americans would rather listen to music than watch TV

Context:

Music is a powerful comfort – and a powerful connector – across generations, but this is particularly true for Gen Z, a generation that craves human connection and relief from stress and anxiety.

Younger generations are passionate music fans overall, but while Gen Z tends to consume music more passively, their Millennial counterparts are more active in their passions – and like to go out to shows or live music venues.

 Action Steps:

    • Embrace the human element when selecting and promoting music – from showcasing artists stories to background on lyrics
    • Lean into options for music to be both passive and active, depending on consumer needs. For example, create task specific playlists to help consumers as they multitask, or interactive playlists for when music is the main focus.

Key Findings: Reading & Audiobooks

    • Most Americans enjoy reading – but we see significant variation by generation when it comes to format. Millennials are much more likely to consume audiobooks, and are also the most likely generation to embrace digital books.
    • Reasons for reading also vary significantly by generation. Gen Z reads as an escape, whereas older generations read to relax and to learn.
List of reasons why one reads for pleasure

Context:

Life stage and generational values play a big role when it comes to each generations reading style, as well as reasons for reading.

Millennials are often on the go, which is reflected in their penchant for consuming audiobooks as well as digital books that don’t require lugging around their reading material of choice.

The high stress and high pressure that Gen Z faces on a day-to-day basis are reflected in their desire to read as an escape, whereas Boomers entering retirement and looking for new passions are more likely to use reading to learn and to explore new topics.

 Action Steps:

    • Reach on-the-go Millennial readers through on-the-go media – audiobooks and e-readers.
    • Show an understanding of why readers are reading – for Gen Z and Millennials, this means giving them an escape, whereas for older readers, this might mean showing knowledge or skills gained through reading.

Key Findings: Podcasts

    • Podcasts are particularly popular with Millennials, many of whom listen while commuting or otherwise on the go.
    • Consumers across generations are drawn to podcasts for different reasons – Boomers are most likely to say they want to learn something or lean into a passion, whereas Gen Zers look for laughs and stories.

Context:

Millennials have become synonymous with “hustle culture” – and it’s this desire to always be learning, doing, or leveling up, paired with a particularly busy life stage, that contributes to their affinity for podcasting.

Boomers, on the other hand, are entering retirement and many are looking for continuous education opportunities, or simply to learn more about new passions, which we see reflected in the types of podcasts they listen to.

 Action Steps:

    • When developing podcast marketing, consider the context and outcomes your target audience hopes to gain from listening in.
    • For example, orient Millennial targeted ads around added value or information.
    • But if targeting Boomers, focus on teaching about products tied to hobbies or other interests.

Other Digital & Media Research Articles and Insights from Collage Group

Giana Damianos
Senior Analyst, Syndicated Research

Giana joined Collage in 2019 from Indiana University, where she studied economics, political science and psychology. In her spare time, Giana is getting to know Washington DC and its historic architecture.

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Understand and Embrace Multicultural Consumer Media Habits and Channels

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Understand and Embrace Multicultural Consumer Media Habits and Channels
Learn how Multicultural Americans engage with Media, including social media, movies, TV shows, music, reading, and podcasts.

September 30, 2022
Elizandra Granillo – Analyst

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Media is a major aspect of consumers’ everyday lives. Americans spend a significant amount of their time and attention consuming social media, visual entertainment, and audio streaming content. For brands and advertisers across industries to succeed, they need to understand where people are going to consume media content, and why they’re going there.

Read on and fill out the form for an excerpt from our
Multicultural Consumer Media Habits & Channels presentation.

Collage Group’s 2022 Media Habits and Channels Study provides insights across Multicultural segments on the specific platforms American media users go to, their media habits, and their preferences for media content. The data dives deep into content and platform drivers—spanning categories, passion points, and identity attributes.

Key Finding #1: Multicultural Americans Interact with Various Media Channels

Hispanic and Black Americans are most likely to follow influencers and celebrities on social media. They are also more likely to interact with different media categories (TV, Movies, Music, Books) via social media.

Context:

Hispanic Americans’ younger age and general tech-savviness are part of the reasons they are so dialed into using social media. Black Americans are often at the cutting edge of new trends in the areas of fashion, music, and television and social media is often the best forum to get information first.

Action Step:

    • Partner with emerging influencers and celebrities to appeal to Black and Hispanic Americans.
    • If your brand has a media component, offer ways for Black and Hispanic Americans to interact with it online (e.g., specific social media pages to follow a musician, author, or TV show).

Key Finding #2: Young Multicultural Americans Experience Culture through the Movies They Watch

All Multicultural Americans want diverse representation in the movies they watch, but Black Americans are the most likely to want this. The segment has particularly leaned into horror films.

Context:

Movie genres, specifically ones like Horror, are an opportunity for Black Americans to explore their own histories in America in ways that not only appeal to the segment but also teach others about Black Americans’ history in this country.

Action Step:

    • Movie releases are a viable partnership opportunity for brands. When considering which movie release to partner with, prioritize those with diverse directing, casting, and culturally relevant plot lines.

Key Finding #3: Asian Americans and Unacculturated Hispanic Americans Are More Likely to Watch and Follow the News

While comedy is the most popular form of TV to watch, Unaccultured Hispanic and Asian Americans are more likely than others to watch and follow the news. International news and news that originates from their family’s country of origin are specific types of news the segments’ keep up with.

Context:

Hispanic and Asian Americans are culture-focused and maintaining ties to their heritage is important to them. Following international news is important for these segments who may be recent immigrants from another country or still have family in other parts of the world.

Action Step:

    • Recognize the value in advertising your brand on news channels or news “hours”, particularly to appeal to Hispanic and Asian Americans.

Key Finding #4: Across Multicultural Segments, Music Tied to Cultural Heritage Matters

Multicultural Americans are more likely than White Americans to enjoy listening to music that has a connection to their history and cultural heritage.

Context:

Music that is tied to history or cultural tradition matters to Multicultural Americans who love music because of their personal relationship to it. In addition, certain genres of music, such as Latin music, are now popular for all Americans. The upbeat nature of the music, rhythmic beats, make it appealing whether the lyrics are in English or Spanish.

Action Step:

    • Celebrate the contributions Multicultural Americans have made in music, across different genres.
    • Thoughtfully curate music genres to connect with specific Multicultural segments, but lean into the wide crossover appeal of pop, rock, R&B, and Hip-Hop.

Key Finding #5: Multicultural Americans Enjoy Shopping for Physical Books

While digital and audio books are gaining popularity, Americans still prefer the experience of shopping for and buying a physical book.

Context:

With so many digital media content options, physical books provide a mental break from digital stimulation and that appeals to younger and older Americans alike.

Action Step:

    • Show people reading physical books or browsing in a bookstore in ads and marketing content to resonate with the many readers in the country.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Other Recent Multicultural Research Articles and Insights from Collage Group

Elizandra Granillo
Analyst

Elizandra is an Analyst on Collage Group’s Product & Content team. She is a 2020 graduate from San Diego State University where she studied Anthropology. Her previous experience includes ethnographic research across the Tijuana-San Diego Border Region.

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Understanding Hispanic American Acculturation

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Understanding Hispanic American Acculturation
The Hispanic population in the U.S. is large and growing. Understanding the diversity within the segment as well as their priorities is vital for brands and marketers to grow right alongside this critical American consumer segment.

September 13, 2022
Sudipti Kumar – Associate Director

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As of the 2020 Census, there were 62 million Americans who identified as Hispanic. This segment accounts for over 50% of total population growth in the U.S. and it’s native-born Hispanic Americans– not new immigrants to the country–  who are driving virtually all of that growth.

Read on and fill out the form for an excerpt from our
Understanding Hispanic Americans  presentation.

Importantly, the segment is comprised of three sub-groups across the spectrum of acculturation: acculturatedbicultural, and unacculturated.

Those sub-groups are based on Collage’s own acculturation model designed to better understand the Hispanic segment through cultural preferences. Our model mostly focuses on language usage (Spanish, English, or both) but also includes an identity component. And, when we look at the population of Hispanic Americans by acculturation, we see that the largest and fastest growing group is Bicultural Hispanic Americans. In addition to proportional size, the Bicultural Hispanic segment is also the youngest, ensuring future growth (and importance to your messaging) too.

But, to better understand Hispanic American consumers, you need to go beyond demographic size and acculturation. Our recent research into Hispanic identity and behavior offers a set of key findings for brands and marketers when it comes to understanding and engaging with Hispanic Americans.

    1. Hispanic Americans prefer the terms Hispanic and Latino/Latina as their identifiers. There are also some terms the segment clearly does not prefer.
    2. Ethnicity and country of origin are key parts of Hispanic Americans’  identity and supersede other characteristics, like gender or life stage.
    3. Hispanic Americans are a uniquely positive segment, displaying optimism even when times are tough.
    4. Hispanic Americans are social media super users. The segment’s overall youth and forward-thinking nature have a big part to play in this.
    5. Hispanic Americans want to preserve their culture while living in America, particularly through cooking and enjoying traditional meals.

Keep reading to learn more about each of the key findings above  and download the attached document for a selection of our summary findings.

 

Key Finding #1: Hispanic Americans prefer the terms Hispanic and Latino/Latina as their identifiers. There are also some terms the segment clearly does not prefer.

When it comes to identifying terms, Hispanic Americans clearly have a preference. “Hispanic” and “Latino/Latina” top the list overall for the segment, with “Hispanic American” winning overall especially with Mexican Americans. South Americans and Central Americans are more inclined to use the label Latino/Latina.

For Puerto Ricans and Cuban Americans, their preference for using country of origin as their prime identifier really shows up, as well.

Despite the recent popularity of the term “Latinx” to denote inclusivity, you can see that it clearly does not resonate with many Hispanic Americans;  It’s the lowest on the list, alongside “Latine” and “Person of Color.”

Action Step: Use either the terms Hispanic or Latino/Latina when you want to refer to Hispanic Americans in general.

If your target is Latin Americans living in the US, defer to Latino/Latina. And keep in mind that despite broad appeal, these terms are not technically synonymous. Hispanic refers to people from Spanish-speaking countries, while Latino/Latina refers to the geography of Latin America.

Key Finding #2: Ethnicity and country of origin are key parts of Hispanic Americans’ identity and supersede other characteristics, like gender or life stage.

In a recent survey, we asked Hispanic Americans which three aspects of their identity they would use to describe themselves. Hispanic/Latino heritage (i.e. ethnicity) tops the list at 63%. And when we look at this by Acculturation, we see that the percentage for Hispanic/Latino heritage jumps to 79% for the Unacculturated segment and 68% for the Bicultural Hispanic Americans.

What’s more, country of origin also moves up higher for Unacculturated Hispanic Americans with 46% of them noting this as a key part of who they are. This is likely due to the sub-segment’s stronger affiliation with the U.S. rather than another country. Acculturated Hispanic Americans lean into their personality and race more than other Hispanic Americans. But despite those differences, Hispanic/Latino heritage is still in the top three for the Acculturated segment too.

Action Step: Craft marketing messaging that celebrates the diversity of the segment.

Even when messaging is narrowly targeted to a specific Hispanic sub-segment, the crossover appeal of taking the time to understand the nuances of identity will be seen and valued across the entire segment.

Key Finding #3: Hispanic Americans are a uniquely positive segment, displaying optimism even when times are tough.

Collage Group’s Group Trait work is based on 75 focused, nuanced, and culturally specific agreement scale questions in a targeted survey. The data is analyzed based on rank, differentiation and overall agreement for a target consumer group versus others.

For Hispanic Americans, four Group Traits popped: Culture-Focused, Positivity, Warmth, and Engaged.

Let’s look at one of the key group traits for the segment: Positivity. Here you can see how Hispanic Americans uniquely resonate with the cultural statements “Resilient”, “Optimistic”, and “Destined.” The combination of these three statements helps us understand the positive mindset of Hispanic Americans. Even though the segment has experienced many hardships while immigrating to and living in this country they look excitedly into the future.

Action Step: Offer optimism in these uncertain times by communicating uplifting themes that speak to resilience and overcoming adversity.

That doesn’t mean you should sugar-coat hard realities but do communicate honest messages with confidence and hopefulness.

Key Finding #4: Hispanic Americans are social media super users. The segment’s overall youth and forward-thinking nature have a big part to play in this.

Hispanic Americans are more likely to post on social media daily, visit social media to find communities where they belong and use popular newer social media platforms. In almost every arena, Hispanic Americans are more likely to post on social media and use those platforms for recommendations across categories like restaurants, fitness and exercise, and fashion.

The segment is also younger than any other racial or ethnic groups in America and that certainly plays a role in their collective interest in social media., But their penchant for digital communication and content consumption is also tied to the segment’s unique focus on being forward-thinking and open to new types of technology sooner than others.

Action Step: Speak up and harness word of mouth marketing through social media.​

Hispanic Americans are highly connected through technology and value the opinions of those in their network.

Key Finding #5: Hispanic Americans want to preserve their culture while living in America, particularly through cooking and enjoying traditional meals.

Another group trait that is highly relevant for Hispanic Americans is their Culture-Focus. That means they care a lot about maintaining their heritage even while living in the U.S. There are so many ways to preserve traditions, but cooking and enjoying traditional meals together may be one of the biggest. In fact, 9 in 10 Unacculturated and Bicultural Hispanic Americans believe that cooking meals from their culture is an important way to maintain traditions, and its still pretty high for Acculturated Hispanic Americans too.

Action Step: Highlight Hispanic Americans cooking and sharing traditional meals with their family.

This also promotes their family focus alongside their commitment to maintaining their culture.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Other Recent Hispanic Research Articles and Insights from Collage Group

Sudipti Kumar
Associate Director

Sudipti is an Associate Director on Collage Group’s Product and Content team. She is a graduate from NYU’s Stern School of Business where she studied finance and marketing, and Columbia University’s School of International and Public Affairs where she received her Masters in Public Administration. In her spare time, Sudipti enjoys reading, cooking, and learning to crochet.

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Hispanic Americans Leading the Way in Tech Tools and Technology Usage

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Hispanic Americans Are Leading the Way in Tech Tools and Technology Usage

New Collage Group research shows that Hispanic Americans are trendsetters in using technology. As a segment, they are super users of the internet, social media, and tech tools. 

July 26, 2022
David EvansChief Insights Officer

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Hispanic consumers are more likely to post daily on social media and they use a great deal of social media platforms, including TikTok, according to our latest research. Of course, as a whole, Americans are using such instruments to a higher degree compared to previous years. However, Hispanic Americans surpassed all groups’ usage rates.

The findings are a result of our study: “Hispanic Passion Points,” which was recently released to Collage Group member brands. Passion Points are part of our consumer fundamentals research and seek to offer deep insight into the activities and areas of life consumer segments prioritize.

Our intent is to provide insights that go beyond the preconceptions most brands and marketers have about Hispanic and other diverse-led segments. In this case, the insight is that, for Hispanics, tech savviness is interwoven into a great deal of aspects of Hispanic culture and how it’s evolving.

The findings show that it is the Hispanic culture itself that directly leads to this group using tech to such a high degree. Hispanic Americans are very engaged in a wide variety of hobbies and interests where they seek connection and community – activities that can both directly and indirectly include technology.

An example of this is seen in ordinary activities, such as cooking and baking. Cooking and baking are a key Passion Point for Hispanics. As part of the survey, Hispanic Americans said cooking helps them be closer to loved ones and helps build meaningful relationships. According to this segment, presentation is an important aspect of cooking.

This insight is tied to the segment’s prolific tech use as the Passion Points study found that Hispanic Americans are posting pictures on social media about their cooking and dining out experiences. Forty-six percent said they post pictures of the foods they cook and 42% said they share photos of the foods they eat while at restaurants. Both of these figures are significantly higher than the total American population.

Exercise is another Passion Point for Hispanics. Among those polled, 64% of Hispanic Americans said they work out simply because they enjoy it, which is 15% higher than the total population, and highest across all racial / ethnic segments. Additionally, Hispanic Americans use a number of tech tools to aid in their fitness routine. Nearly a third of them use online free workout videos in their efforts to remain or get in shape, and 16% use a workout app.

The act of playing video games is another Passion Point for Hispanic Americas. To the tune of 50%, Hispanic Americans said they like or love playing video games. Moreover, Collage Group research shows that, when viewed by age, it is revealed that younger Hispanics – those between the ages of 18 and 42 – are more likely to prefer video games vs. board games or card games. Almost half – 46% – stated that they play video games in order to play with other people from around the world. Also, similar to the Passion Point about exercise, Hispanic Americans when compared to other groups, show to be more interested than others in using video games as part of their fitness routine.

The “Hispanic Passion Points” study is an update from Collage Group’s annual Passion Points survey last fielded in May 2022. The survey is a nationally representative sample of 4,514 consumers, including 1,300 Hispanic consumers.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Other Recent Multicultural Research Articles & Insights from Collage Group

David Evans
Chief Insights Officer

David serves as the Chief Insights Officer responsible for content, data science and innovation. He is passionate about creating the critical insights that can transform the fortunes of our members, informing how we create an unparalleled member experience with our products, and build great places to work.

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Media Consumption Across Gender

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Media Consumption Across Gender

Media is a major aspect of American life. Whether it’s social media, visual entertainment, or audio content, Americans spend a significant amount of time and attention in the media sphere. American’s focus on media presents an awesome opportunity for brands to connect with consumers. But to do this efficiently and effectively, brands need to understand where people are going to consume media content, and why they’re going there.

Collage Group’s 2021 Media Study answers these questions. Our research reveals the specific platforms media users go to by gender, and what they’re using them for. This research also dives deep into content and platform drivers, including topics of interest and what consumers value in the personalities (e.g., influencers, podcast hosts, characters) they interact with across social, visual, and audio media.

Below are a several key insights we unearthed about media consumption by gender.

Fill out the form to view a sample from our research on attitudes and behaviors around Media Consumption by Gender.

Media Consumption by Gender

Social Media

Key Insight: Women visit social media sites to keep up with friends and family significantly more than men. However, women’s platform preferences vary by age.

About 9 in 10 women who use social media do so to keep in touch with family and friends. Overall, Facebook is the most popular platform for women staying in touch with people they know, but there are significant differences in platform preference between younger women (18-40) and older women (41-75). While 78% of older women primarily use Facebook as their main platform to stay connected with others, younger women use a more varied line up of platforms with their 2nd (Instagram) and 3rd (Snapchat) choices garnering substantially higher usage rates than older women’s respective preferences.

Women are More Likely to use Social Media than Men

​Visual Media

Key Insight: Compared to other consumers, younger women watch cable TV the least and stream video content the most.

While almost a third of older men and women still subscribe to cable and satellite TV, only about a quarter of younger women now pay for traditional TV services. While all groups are likely to use multiple visual streaming platforms to access the content their favorite content, younger women subscribe to more streaming platforms per person than both men their age and older consumers of any gender.

Younger Women are Using the Most Streaming Services

Audio Media

Key Insight: When choosing podcasts and radio shows, women prioritize relaxing content.

Over one third of women say they prefer podcasts that help them relax and forget about their worries. When it comes to choosing radio shows, even more women (43%) say that relaxation and providing a reprieve from worry is a primary consideration. In both cases, women are significantly more likely to use these criteria than men when selecting podcasts and radio shows.

Women Prioritize Podcast and Radio Shows that are Relaxing

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LGBTQ+ Consumer Media Consumption

LGBTQ+ Consumer Media Consumption

Optimize your brand’s connection with LGBTQ+ consumers by understanding where they consume media content, and why they go where they do. Keep reading for key insights on social media, visual entertainment, and audio streaming, with downloadable deck and webinar replay.

Media is a major aspect of American life. Whether it’s social media, visual entertainment, or audio content, Americans spend a significant amount of time and attention in the media sphere. The time and attention spent on media presents an awesome opportunity for brands to connect with consumers. But to do this efficiently and effectively, brands need to understand where people are going to consume media content, and why they’re going there.

    • Are they following specific topics?
    • Are they following influencers?
    • Are they looking for products to purchase?
    • Are they just killing time?
    • Is it device dependent?
    • Does it depend on the race, ethnicity, sexuality, gender of the characters or hosts?

Collage Group’s 2021 Media Study answers these questions. Our research reveals the specific platforms LGBTQ+ media users go to, and what they’re using them for. The research also deep dives into content and platform drivers, including topics of interest and what consumers value in the personalities (e.g., influencers, podcast hosts, characters) they interact with across social, visual, and audio media.

Fill out the form to view a sample from our research on attitudes and behaviors around LGBTQ+ Consumer Media Consumption.

LGBTQ Consumer Media Consumption

Social Media

Key Insight: LGBTQ+ consumers are more comfortable making new friends online and are more likely to use social media to find community.

Community is essential to understanding LGBTQ+ consumer behavior online. Social media allows LGBTQ+ Americans to connect with other people who understand what they are going through and who can offer support. Social media also provides members of the segment the ability to share their stories and learn more about their identities. Because of the benefits that social media offers them, LGBTQ+ Americans are more likely to make friends online than Non-LGBTQ+ Americans, and more likely to consider those friendships just as important as “in real life” friendships.

Online Community Poll

Visual Media

Key Insight: LGBTQ+ viewers of all ages use significantly more streaming platforms per person, on average, than Non-LGBTQ+ viewers.​

While all groups are likely to use multiple visual streaming platforms to access the content they want to see, LGBTQ+ Americans use more platforms. Younger LGBTQ+ viewers use the most streaming platforms out of all the groups. They are also least likely to say that they feel overwhelmed by the number of platforms available nowadays.

LGTBQ Steaming Use Poll

Audio Media

Key Insight: When choosing podcasts and radio shows, LGBTQ+ listeners are more likely to prefer those with hosts who share their sexual identities.​

Four in ten younger LGBTQ+ Americans and three in ten older LGBTQ+ Americans say that it’s very important for podcast and radio hosts to share their sexual identities, significantly more than Non-LGBTQ+ people. Shared gender identity is also important to about four in ten young Americans, both LGBTQ+ and Non-LGBTQ+. Shared identities are also important to LGBTQ+ Americans when choosing TV shows and movies to watch and influencers to follow on social media.

The Search for community online

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Multicultural Consumer Media Consumption

Multicultural Consumer Media Consumption

Optimize your brand’s connection with consumers across multicultural segments by understanding where they consume media content, and why they go where they do. Keep reading for key insights on social media, visual entertainment, and audio streaming, with downloadable deck and webinar replay.

Media is a major aspect of consumers’ everyday lives. Americans spend a significant amount of their time and attention consuming social media, visual entertainment, and audio streaming content. For brands and advertisers across industries to succeed, they need to understand where people are going to consume media content, and why they’re going there.

    • Are they following specific topics?
    • Are they following influencers?
    • Are they looking for products to purchase?
    • Are they just killing time?
    • Is it device dependent?
    • Does it depend on the race, ethnicity, sexuality, gender of the characters or hosts?

Collage Group’s 2021 Media Study answers these questions by providing granular insights across multicultural segments. Our research reveals the specific platforms American media users go to, and what they’re using them for. The data dives deep into content and platform drivers—spanning categories, passion points, and identity attributes.

Fill out the form below to access the Media Consumption in Diverse America ranked as part of our CultureRate research.

Media Consumption in Diverse America

Social Media

Key Insight: Across age cohorts, multicultural segments are more likely to engage in consumer journey behaviors on social media.

Not only are multicultural Americans more likely to use social media in the first place, they’re also more likely to be power-users, engaging with brands and products alongside friends and family. These relative differences are most pronounced for the 41+ Hispanic segment, where they uniquely over-index in finding new products, communicating directly with brands, finding coupons, and participating in competitions on social media.

Video Media

Key Insight: Black and Hispanic Americans are most likely to add subscriptions for specific content

Over half of Hispanic Americans, and about a third of Black and Asian Americans, listen to podcasts or radio shows in a non-English language. And for Hispanic and Asian consumers, the primary resource they use is social media, on platforms like YouTube and Twitch. Hispanic Americans also over-index on AM/FM radio, Spotify, and Pandora for non-English audio content.

Audio Media

Key Insight: For non-English radio shows and podcasts, social media and AM/FM radio are multicultural consumers’ go-to sources. 

Over half of Hispanic Americans, and about a third of Black and Asian Americans, listen to podcasts or radio shows in a non-English language. And for Hispanic and Asian consumers, the primary resource they use is social media, on platforms like YouTube and Twitch. Hispanic Americans also over-index on AM/FM radio, Spotify, and Pandora for non-English audio content.

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Fill out the form below to access the Top 20 Brands and Ads ranked as part of our CultureRate research.

Media Consumption Across Generations

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Media Consumption Across Generations

Optimize your brand’s connection with consumers across generations by understanding where they consume media content, and why they’re going there to do so. Keep reading for key insights and a downloadable deck on social media, visual entertainment, and audio streaming.

Media is a major aspect of consumers’ everyday lives. Americans spend a significant amount of their time and attention consuming social media, visual entertainment, and audio streaming content. For brands and advertisers across industries to succeed, they need to understand where people are going to consume media content, and why they’re going there.

  • Are they following specific topics?
  • Are they following influencers?
  • Are they looking for products to purchase?
  • Are they just killing time?
  • Is it device dependent?
  • Does it depend on the race, ethnicity, sexuality, gender of the characters or hosts?

Collage Group’s 2021 Media Study answers these questions by providing granular insights across generations. Our research reveals the specific platforms American media users go to, and what they’re using them for. The data dives deep into content and platform drivers—spanning categories, passion points, and identity attributes.

Fill out the form to download an excerpt of our Media Consumption Across Generations presentation. Read below for key insights. 

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Social Media

Key Insight: Influencers drive younger generations to social media just as much as keeping up with friends and family.

This is paramount to understanding Gen Z and Millennial behavior online. For instance, these generations tend to be much more commerce-focused on social media. This also unlocks insight on why specific sites are used. Instagram is the favored platform for keeping up with influencers, much more so than it’s being used to follow real life connections, like friends and family.

Gen Z Media Consumption Chart

Visual Media

Key Insight: “Single-show sign-ups” explain why younger generations, particularly Millennials, use so many platforms.

Gen Z and Millennials are especially particular about the content they consume. They know what they want, and they’ll go to greater lengths to get it. Even if it means subscribing to an entire streaming service just for one show. Movies and shows are a strong passion point for these generations, and their desire to be in-the-know on pop culture accelerates this behavior.

Streaming Service Subscription Chart

Audio Media

Key Insight: Millennials (the most enthusiastic podcast listeners) are busy with careers and kids, so they tune in while doing other tasks.

Almost three-quarters of Millennials listen to podcasts and radio shows while driving, studying, working, or doing chores. For them, it’s a way to use their time efficiently while also carving out some “me time” to listen to shows they like. In the car, AM/FM radio remains most common, with Spotify a strong runner-up. While multitasking generally, Millennials use a variety of platforms. Additions to their audio streaming repertoire include social media sites like YouTube and Pandora.

Audio Media Platform Preference Chart

Find the full set of research includes category-specific data across generations, as well as race, ethnicity, sexuality and gender, and searchable data on our Instant Insights tool–all available to members of Collage Group cultural intelligence platforms.

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