Tag Archive for: Asian

Winning Brands Don't Compromise Their Focus on Diverse Consumers
Survive and thrive in economic downturn by appealing to the new center of American culture.

January 5, 2023
David Wellisch – CEO and Co-Founder

In this climate of high economic uncertainty, brands are scrambling to update budgets, forcing hard calls about where to spend and what to cut. Collage Group represents a crucial investment that helps brands protect share among the diverse consumers responsible for driving overall growth, many of whom will reward brands with stronger than expected spend and loyalty.

As in years past, we enter the new year facing many unknowns. Given these blind spots, companies across every industry face the pressure to play it safe and pull back on spending. For marketing departments in consumer products and services, it’s an especially confusing time; combining low unemployment with high inflation is playing havoc with our forecasts for consumer spending.

But one thing is certain: CFOs and CMO are asking organizations to do more with less, demanding teams find more efficient ways to reach as many consumers as possible with limited resources.

However, this cost-cutting mandate can lead to unfortunate consequences. Brands can oversimplify messaging at precisely the time when consumers are demanding that brands authentically reflect the cultural preferences of the many diverse identities that now define the mainstream.

As a result, brands sacrificing insights into diverse consumers are likely to lose share to savvier competitors who have placed the diverse consumer at the center of marketing.

These savvy brands are delivering superior marketing performance by organizing around three fundamental realities:

    1. A wide range of culturally diverse consumer segments has replaced a culturally unified general population.
    2. Brands must respect and authentically reflect the distinctive cultural preferences of each segment.
    3. Activating these diverse consumers is critical to brand performance, as they represent the principal source of spending and population growth. In fact, many multicultural consumers show surprising resilience in their spending intentions.

While an increasing number of brands recognize these realities, organizing around them is what differentiates winners from losers. At the very least, it seems intuitively more expensive, requiring brands to target multiple cultural groups in distinctly different ways. How can winners achieve success while avoiding cost increases?

The secret to their outperformance lies in the use of high-ROI Culturally Fluent strategies. These combine authentic cultural references with universal human themes to connect with the entirety of our new, diverse mainstream. Indeed, they are winning precisely because the way they deepen connection to culturally distinctive groups appeals to all segments within the mainstream.

These Culturally Fluent brands recognize that engaging diverse consumers not only is essential to driving positive outcomes in 2023 but also will enable them to leap-frog competitors when the economy improves.

Collage Group is the vendor of choice for leading brands seeking to win in today’s uncertain times. Founded in the Great Recession when budgets were tight, our shared-cost membership-based model offers a cost-effective, proven alternative to custom relationships that helps the world’s leading marketing organizations build the Cultural Fluency needed to access, engage and win the diverse consumers defining the mainstream.

    • The Collage Group experience begins by benchmarking the Cultural Fluency of each member’s brands using a robust database of category norms, growing from 400+ brands in 2022 to 1000 brands in 2023.
    • Members apply brand Cultural Fluency ratings to identify improvement opportunities and refine audience definition across multiple diverse segments. These insights guide teams on how to respond to the behavioral shifts of diverse consumers in areas across every category of consumer spending, shopping behavior, social and values priorities, positioning and messaging, preferred activation channels, and more.
    • Powered by advanced analytics and data science referencing a unique, continually updated database of 250+ million data points, brand-specific insights are configured to each member’s target audiences, through linkages both to the cultural traits of target consumers and to their category preferences.
    • Supported by insights into how their ads compare to a reference database of America’s most Culturally Fluent executions, Collage Group members are poised to accelerate brand performance throughout 2023 and beyond.

Five factors predict the superior performance of our members:

    1. Higher ROI and Cost Displacement: Every year, we invest millions of dollars in a large team of consumer insights experts, and continuous, member-driven syndicated surveys. This investment provides members with a 20x multiple on insights output when compared to the cost of a single full-time employee on their own team, or the price of membership. Members not only realize immediate, always-on value from this stream of work, but can also significantly reduce the scope and cost of any additional custom work required.
    2. Track Record of Impact on Member Outcomes: Everything we do is designed to impact brand performance, from Awareness to Purchase Intent to Repeat Purchase. Our insights have proven time and again to drive brand impact in changing times, such as when brands turned to Collage Group to understand how COVID and the social justice movements of 2020 were transforming consumer behavior across all segments.
    3. Always-on Access for Users: Collage Group’s Cultural Intelligence Platform, our core offering, includes more than 10 years of syndicated research, with new research out weekly, giving every user on your brand and marketing team continuous access to insights.
    4. Increased Organizational Alignment, Understanding and Empowerment: Our high-touch Customer Success organization fine tunes and curates these insights for each member, driving maximum impact on the member organization, enrolling staff in the mission, and supporting a roadmap that builds Cultural Fluency.
    5. Ability to Translate Our Cultural Expertise into Member Actions and Strategies: Collage Group leverages a deep bench of cultural experts, highly experienced at working with the Insights and Marketing professionals at the world’s leading brands. We are passionate about achieving each Member’s growth goals, whether powered by our syndicated insights or the proprietary custom insights prepared by our Solutions team.

We pride ourselves on being the provider most trusted by the world’s top brands for insights into the new American mainstream of diverse consumers.

Other Research Articles and Insights from Collage Group

David Wellisch

David Wellisch
CEO and Co-Founder

David Wellisch is CEO & Co-Founder of Collage Group, a consumer insights and intelligence company with a focus on research exploring race/ethnicity, generation, sexuality and gender. Since the inception of Collage Group in 2009, David has led the company through growth, now serving more than 200 brands in across 15 industries. David is passionate about entrepreneurship and company building, and often works directly with members to help guide the integration of multicultural consumer insights and marketing strategies.

Get In Touch.

There's a world of Data Insight Opportunity just for you

collage-transparent-white-156px
Explore Our Most Popular 2022 Consumer Insights
2022 shaped up to be quite the interesting year and America’s iconic brands relied on Collage Group insights to engage and win diverse consumers through it all.

January 3, 2023
David Evans – Chief Insights Officer

As we navigated continued polarization on social issues, an ever-changing COVID environment, and a challenging economic climate, the evolution of the American consumer remained certain. Here’s a look back at the landscape of 2022 through some of our most popular diverse consumer insights.

1. Guard Against Recession with Cultural Insights

August 2022

Economic fears have been a key concern for Americans this past year, and they continue into ‘23. In light of that, Collage Group advised brands to steer clear of certain terminology, as some words and phrases are off-putting to many Americans. Our research unveiled that brands should avoid worsening consumers’ political anxieties with terms like “the economy,” “recession,” and “inflation”–which stoke unrest. Also of note, during this Summer, Hispanic consumers shifted their purchasing to brace for the future, whereas Black Americans remained optimistic and kept purchasing steady. With these insights, brands adjusted messaging to avoid negative sentiment and backlash.

2. Respect for Diverse Consumers Begins with Respecting the Terminology They Prefer

July 2022

Collage Group members relied on our expertise to engage culture with a deep understanding of the words that define it. Our work unveils consumer reaction to terms like Latinx and BIPOC, the nuances of Hispanic vs. Latino and Black vs. African American. And it digs deeper into the labels and/or identifiers each consumer segment preference and double-click by age, gender and more. For example, Black Americans are generally positive regarding both Black and African American as general descriptors, while Hispanic Americans are most favorable toward the terms Hispanic and Latino/Latina. This holds true across generation and country of origin. Moreover, although “Latinx” is a polarizing term, younger Hispanic Americans tend to feel positive toward it. Get diverse consumer terminology right with our deep insights.

3. Multicultural Americans View Staying Healthy as a Matter of Personal Responsibility

January 2022

Our Category Essentials on health and wellness provides brands with insights on consumers’ approaches to physical health and well-being. This research unveils how many Americans are most likely to perceive lack of exercise and poor diet as barriers to their own health. Further, it explores multicultural American attitudes and behaviors toward health, as they are less likely to use regular doctor visits. This research equipped brands with lessons on engaging with these consumers and activating on the learnings.

4. Respecting Country of Origin Deepens Resonance with Hispanics

March 2022

Hispanic Americans are a growing force in the U.S. and their population is projected to nearly double by 2060. Understanding the cultural and economic power of the Hispanic American segment is essential for authentic engagement. Hispanic Americans are not monolithic. Heritage and country of origin matter to their identity, particularly for the Unacculturated and Bicultural segments. America’s leading brands activated on this insight by highlighting the rich heritage and contributions of Hispanic Americans and include messages that speak to the segment’s different cultural backgrounds. Access more insights for action.

5. Locking in the Loyalty of Young Consumers Depends on Respecting Their Diversity

September 2022

Did you know that Gen Alpha and Gen Z are the most racially and ethnically diverse cohorts of Americans to date? Many brands are missing out on resonating with older Gen Alphas and younger Gen Z members, and as a result, also failing to connect with the parents of these young consumers. Those in generations Alpha and Z are unique, as standing out is the new fitting in, so it’s understandable that brands need guidance on the best approach. Collage Group explains that forging a connection now is vital as the relationship will pay dividends for years to come, including pay off with the Millennial parents who contribute a sizable portion to America’s spending. This highly read blog, as part of our Generations and Parents & Kids programs, is chock full of even more insights and leadership, and explains how to authentically engage among these consumers.

6. Understanding Historical Context for Black Americans Helps Brands Authentically Connect

June 2022

The history of Black Americans in this country, including systemic and institutional racism and race-related violence that continues today, results in Black Americans identifying with their race stronger than any other segment. However, they are increasingly disappointed with how brands choose to portray them in advertising. Brands struggling to correct this reality rely on Collage Group’s Essentials of Black Consumers, which provides key guidance that put brands in position to authentically connect with Black Americans. In these frequently updated insights, Collage Group examines three areas of our consumer fundamentals research: demographics, identity, and group traits.

7. Multicultural Americans Prioritize Food Health over Taste

December 2022

Food and beverage brands, and entertainment companies, tailored their offerings based on vital findings that revealed how multicultural Americans consume, buy, and perceive food. Asian consumers, for example, prefer foods that are fresh, high in vitamins, and have no artificial flavors. Black consumers seek low-sodium meals, while Hispanic Americans tend to pursue foods that are low in fat. Social media also comes into play, as it has become a popular source for recipes among Hispanic Americans. Activate on these insights to successfully capture multicultural consumers’ attention and spending.

8. Most Consumers Across Every Racial Group Want Brands To Support Diverse Identities

November 2022

Collage Group helped brands navigate the unprecedented social, economic, and public health upheavals–and continued shifts from 2020 to 2022. In our annual America Now research we explain how national issues have changed the perspectives and behaviors of diverse American consumers, and this year, dug deeper into the American Dream. Diverse consumers are now more likely than ever to choose the brands that support their diverse identities and represent them better in advertising. Through these insights released at our Annual Member Roundtable, brands gain valuable information on key social, political and economic issues. With this knowledge in hand, brands activate on the values and issues consumers care most about.

9. Connecting with LGBTQ+ Begins with Respecting The Internal Diversity of this Group

February 2022

When engaging with the LGBTQ+ community, it’s important to understand terminology, from acronyms to identity. Collage Group helped brands appreciate that language entails more than saying the right word or referring to the right person, as it is more about relaying dignity and empathy. Once brands recognize that terminology is really a matter of respect, they are in a favorable position to engage with the LGBTQ+ community. Our member brands authentically engage with and support the LGBTQ+ community with language that reflects their values.

10. Brands Win Hispanics By Aligning Their Positioning With Hispanic Cultural Traits

September 2022

Based on a CultureRate analysis of more than 250 brands, Collage Group identified the top ten brands that resonate with Hispanic consumers, and why. These brands showcase two elements for success: 1) strong commitment to the Hispanic community and 2) excellence in marketing executions that authentically resonate with the cultural traits and needs of Hispanic consumers. Our members activate on these learnings in a variety of ways, including investing in trusted grassroots community organizations, and developing high-touch immersive experiences that drive critical interaction. Hispanic consumers are loyal shoppers and will back brands that are proven advocates.This

Other Research Articles and Insights from Collage Group

David Evans
Chief Insights Officer

David serves as the Chief Insights Officer responsible for content, data science and innovation. He is passionate about creating the critical insights that can transform the fortunes of our members, informing how we create an unparalleled member experience with our products, and build great places to work.

Get In Touch.

There's a world of Data Insight Opportunity just for you

collage-transparent-white-156px
Start 2023 Strong with New Diverse Consumer Insights
We are incredibly excited to enter the new year with our biggest plans yet for expanding the depth of our cultural intelligence–all centered on helping you thrive in our transformational environment.

December 21, 2022
David Wellisch – CEO and Co-Founder

You’ll see an increased focus on the three core integrated research streams that feed our platform: the Cultural Fluency of brands and ads, the cultural profiles of diverse segments and their category, shopper, and media needs. This work aims to give you an even more expanded view of your core and target consumers, deeper insights into how your brands and ads stack up to your competitors, and analytics to identify the trends most likely to result in consumption changes in your category.

Amidst challenging economic circumstances, Collage Group is pleased to be a relied-upon resource that enables brands to access necessary insights through one comprehensive platform.

Contact us at the form below to learn more about how you can gain access to these
diverse consumer insights and much more in our Cultural Intelligence Platform.

Brand & Ad Performance

How the Best Ads & Brands Drive Cultural Fluency

To build loyalty, brands must move beyond generic activations. Discover new studies that offer an analysis of top performing ads and brands in our CultureRate database for Black, Millennial, and LGBTQ+ consumers that are proven to affect your ROI. Other segments will be addressed throughout the year.

Measure Ad and Brand Cultural Fluency with CultureRate

Collage Group members receive one complimentary ad and brand submission per year to measure Cultural Fluency and inform future creative content. This is imperative if you want to position your brand values to truly connect with diverse America. Join Collage Group as a member and take part in this review of your brand and marketing!

Consumer Cultural Traits

Win the Attention of  New-ish Parents to Drive Growth

Parents of younger generations are at peak expenditures – do you know how to capture that market share? In this study, we’ll investigate the motivations and behaviors of parents of kids under 5 years old. Brands will learn how to increase trust and relevance with this important and evolving segment.

Drive Brand Relevance with Consumer Cultural Traits

Our Consumer Essentials research provides key cultural values and traits brands must understand to authentically connect with diverse segments, specifically the motivations toward purchasing decisions. For 2023, we’ll include year-over-year data when relevant and novel activations across all diverse segments.

Deep Dive into Key Demographic Insights to Size Your Brand’s Opportunity

Join us as we analyze the most recent demographic data from the U.S Census Bureau’s American Community Survey. We’ll cover key topics like population growth, immigration, household makeup, income, and spending shifts.  Don’t miss this chance to understand the numbers behind the majors cultural and demographic shifts taking place in America!

Steps to Make Your Brand Matter to Parents of America’s Diverse Teenagers

Do you know what matters most to parents of today’s teenagers? Discover all new insights for the parents of the cohort that’s going through the most crucial formative years, gaining spending and decision-making autonomy, and actively looking for brands that share their values and sensibilities.

Category & Product Insights

Build Trust with Americans in the Health and Wellness Space

Take a continued exploration of consumer health and wellness attitudes and behaviors. Brand-new webinars and research will cover consumer health behaviors, barriers, and support and improvement requests, among other topics. Up first: a deep dive into how LGBTQ+ consumers and consumers across genders are changing.

Boost Brand Fit Within Your Category

Category-specific insights are crucial to your marketing strategy, and our offerings in 2023 will be no different! Join us for studies covering category drivers, changing channel behavior and—when relevant—the impact of innovative substitutes across a multitude of categories, including Alcoholic Beverage, Personal Care, and Apparel in Q1 and many more to follow.

Other Research Articles and Insights from Collage Group

David Wellisch

David Wellisch
CEO and Co-Founder

David Wellisch is CEO & Co-Founder of Collage Group, a consumer insights and intelligence company with a focus on research exploring race/ethnicity, generation, sexuality and gender. Since the inception of Collage Group in 2009, David has led the company through growth, now serving more than 200 brands in across 15 industries. David is passionate about entrepreneurship and company building, and often works directly with members to help guide the integration of multicultural consumer insights and marketing strategies.

Get In Touch.

There's a world of Data Insight Opportunity just for you

collage-transparent-white-156px
Holiday Shopping and Younger Multicultural Consumers
Rising prices are affecting Americans’ shopping behaviors in a variety of ways. Despite financial challenges, holiday shopping remains a priority for many younger Multicultural Americans.

December 14, 2022
Sudipti Kumar – Associate Director

Inflation is a pressing concern for most Americans today. This summer, Collage Group launched an urgent initiative into consumer attitudes and behaviors related to the present economic situation. More recently, we followed up to better understand how rising prices may be affecting younger Multicultural Americans’ shopping preferences during the holiday season.

Key Insight #1

Overall we found that despite the backdrop of financial challenges, most younger Americans will be spending the same or more this holiday season. This is particularly true of Black Americans’ who are also the least likely to have made changes to their shopping behaviors due to rising prices across a variety of categories.

Key Insight #2

For those younger Americans who do plan to spend more this holiday season, the main reason is that they have more money to spend. Asian and White Americans are more likely to have more people to shop for on their gift buying lists.

Key Insight #3

For those Younger Americans who are spending less this holiday season, it’s not surprising that having less money to spend tops the list of reasons why they are spending less followed closely by the higher costs of gifts this year. Hispanic and Asian Americans are more likely to be saving for a bigger purchase than other segments.

So what can your brand do to support shoppers this holiday season?

    1. Offer value driven strategies that can help Americans spend “smart”. Expedited shipping for free or at a low cost and price-match guarantees are two examples of helping consumers who are feeling the effects of inflation but still want to shop during the holidays.
    2. Convert new customers who seek out your brand for the first time to brand loyalists through a strong customer relationship management strategy.
    3. Offer sales and discounts throughout the month of December to appeal to the many shoppers who take advantage of the whole month (and the steep discounts right after) to buy their gifts.

Other Multicultural Research Articles and Insights from Collage Group

Sudipti Kumar
Associate Director

Sudipti is an Associate Director on Collage Group’s Product and Content team. She is a graduate from NYU’s Stern School of Business where she studied finance and marketing, and Columbia University’s School of International and Public Affairs where she received her Masters in Public Administration. In her spare time, Sudipti enjoys reading, cooking, and learning to crochet.

Get In Touch.

There's a world of Data Insight Opportunity just for you

collage-transparent-white-156px
Differentiating and Winning Younger Multicultural Consumers with Culturally Fluent Ads

Whether you are targeting across all consumer segments, working to resonate with multicultural consumers generally, or targeting a specific race or ethnicity, our on-demand research presentation covers the bases on what works and why in ads–and provides examples from the brands that are winning in each case.

December 9, 2022
Victor Paredes – Executive Director of Cultural Strategy

CultureRate:Ad provides a one-stop solution for our members’ mounting need for a comprehensive, ongoing analysis of the cultural fluency of their ads. In combination with its sister product, CultureRate:Brand, CultureRate: Ad helps brands become more culturally fluent, a capability crucial to future growth as American consumers become more responsive to multicultural themes, representation, and stories.

Fill out the form for our on-demand webinar and downloadable research deck.

At Collage Group, we measure the Cultural Fluency of ads by gauging consumer sentiment across key dimensions: Brand Fit, Relevance, Message and Enjoyment. These dimensions are weighed and combined to create the Ad Cultural Fluency Quotient (A-CFQ) score. The A-CFQ score gives members crucial insights into their brand’s resonance across multiple consumer segments, as well as where to focus strategies for improvement. The measure was designed to optimally balance cultural resonance with predictive power to drive brand favorability.

In our latest research, we call out key lessons from winning brands and ads to guide you as you plan your marketing campaigns into 2023. CultureRate:Ad data analyses convincingly reveal that culturally fluent advertising featuring a specific segment can and will resonate across broader audiences if done in an authentic, relatable way.

As you engage with young multicultural consumers through your cross-cultural advertising, our key takeaways and action steps include:

    1. Provide consumers with relief and release driving Enjoyment in a natural and organic manner to your brand essence.
    2. Lead with rich and purposeful inclusion of multicultural protagonists or celebrities to drive Relevance and Brand Fit. Backlash is very low when inclusion is intentional.
    3. Champion authentic, honest, and fluid self-expression to amplify Brand Fit and Relevance with consumers.
    4. Elevate music to a character that imprint the brand’s intent driving Relevance and Enjoyment.
    5. Highlight the cultural value of specific category needs ensuring Message importance.

Watch the on-demand webinar for more examples of executing on each action step.

Don’t get trapped by the false “trade-off” that implies investment in culturally targeted ads for specific segments comes at the expense of general market impact. Winning brand leaders now understand that culturally targeted ads can leverage powerful halo effects that can reach the general market without compromising segment-specific nuance. Use CultureRate to take control of your message and learn how to tell culturally authentic stories that work with all segments.

Contact us to learn more about how you can drive authenticity and engagement among diverse consumers with access to our Cultural Intelligence Platform.

Other Multicultural Research Articles and Insights from Collage Group

Victor Paredes
Executive Director of Cultural Strategy

Victor Paredes, Executive Director of Cultural Strategy, is a successful marketing and advertising executive leader with proven experience in building practices that drive brand equity, sales, traffic, and qualified leads. His marketing experience spans sectors such as entertainment, hospitality, healthcare, consumer packaged goods, and direct to consumer services. Throughout his career, Victor has led multidisciplinary teams of strategy, digital, media, promotions and public relations experts in building effective integrated marketing platforms. Today, Victor brings keen cultural competence to creative storytelling and leadership in a multicultural America.

Get In Touch.

There's a world of Data Insight Opportunity just for you

collage-transparent-white-156px
How Culture Impacts American Holiday Celebrations

With the holidays officially underway, we took a look at how American consumers prepare for and celebrate the winter holiday season. 

December 7, 2022
Jack Mackinnon – Director, Product and Content

Relying on findings from its multicultural Holidays & Occasions research, we examined how culture impacts several end-of-the-year holidays, including Thanksgiving, Christmas, and Kwanzaa.

Collage Group viewed each occasion across racial and ethnic demographics, signifying how brands can utilize these findings to better connect with diverse consumers through marketing.

Read on and fill out the form for an excerpt from our
Multicultural Holidays & Occasions presentation.

Thanksgiving

Most Americans celebrate the Thanksgiving holiday, as 93% said they recognize the occasion. And it’s no surprise that food is the main attraction, as 50% say making meals from scratch is what they enjoy most. The number two favorite part of Turkey Day is in watching football, according to 38%. Number three? Viewing movies or TV specials – 35% said television is a large part of their Thanksgiving routine.

In examining Thanksgiving through the lens of race and ethnicity, we see that watching Thanksgiving Day football is the second most enjoyed pastime for Black (43%), White (43%) and Asian (29%) consumers. Hispanic Americans, however, said decorating their home is the second most enjoyed part of Thanksgiving.

Not to be outdone, the “Friendsgiving” holiday get-together is prevalent for many consumers, with 30% of Americans of all racial makeups saying they celebrate the gathering.

It is worth noting that most multicultural consumers add non-traditional foods to their meals, including 70% of Hispanic consumers and Asian consumers. 

Supermarket chain Publix is a brand that has been effective with its Thanksgiving advertising. During 2021, Publix released a creative campaign celebrating various ways to partake in and enjoy the holiday.

They were able to seamlessly include different people from a variety of different cultural backgrounds. The commercial also did a great job highlighting the unique ways families and friends experience Thanksgiving Day.

Collage Group’s CultureRate:Ad methodology shows consumers respond positively to spots that target specific demographics in ways that appeal to the broader population. Ads leveraging these “halo effects” offer a highly efficient approach for increasing returns on advertising investments, now an important marketing component in an uncertain economy. 

When discussing Thanksgiving campaigns, Black Friday and Cyber Monday are two very popular occasions for consumer brands. Collage Group’s research indicates that these occasions are particularly popular for Black and Asian Americans as a kick-off to holiday shopping. Hispanic Americans, however, tend to skip the hoopla, saying they shop throughout December.

Christmas

Like Thanksgiving, the majority of Americans celebrate Christmas, with 93% saying they like to partake in the festivities.

When asked whether their Christmas celebrations go beyond typical “American” traditions, Hispanic and Asian consumers were more likely to say “yes.” Moreover, Noche Buena (Christmas Eve), Three Kings Day, and Las Posadas are all widely celebrated Christmas-time holidays for bicultural and unacculturated Hispanic shoppers.

Collage Group’s research found that while Asian Americans enthusiastically take part in Christmas celebrations, unfortunately they are regularly an underrepresented segment in terms of holiday media content.

But excluding Asian Americans, underrepresenting them, or just failing to target them in Christmas advertisements is a major oversight. Asian consumers partake in the holiday like everyone else, with their own customs and traditions, so brands should absolutely work to make a connection.

Kwanzaa

While Kwanzaa – a celebration of African heritage and culture – may not be as mainstream as the other end-of-year holidays, it is presently observed by about one in every five Black Americans.

Thirty percent of polled Black consumers, and 17% of Hispanic consumers, said that all brands should recognize the holiday through its marketing or advertising.

How to Authentically Connect During Winter Holidays

Brands should focus on authenticity, especially when activating on a holiday that is celebrated by a specific racial or ethnic segment, such as Kwanzaa. Depending on the brand, this can include a simple celebratory posting on a social media page, helping to educate the broader community about the holiday, or partnering with in-segment content creators to tell their personal stories related to the holiday.

Another tip is for brands to highlight what is non-traditional about traditional American holidays. Thanksgiving and Christmas are celebrated across racial and ethnic segments, but many multicultural Americans have other traditions based on their heritage and upbringing. Showing the range of how Americans commemorate will attract many consumers, particularly those who are multicultural, and those who have different ways of celebrating.

Other Holidays & Occasions Research Articles and Insights from Collage Group

Jack McKinnon

Jack Mackinnon
Director, Product and Content

Jack Mackinnon is a new addition to the Collage Group syndicated research team. He brings consumer insight expertise across Multicultural, Generations, and LGBTQ+ segments.

Get In Touch.

There's a world of Data Insight Opportunity just for you

collage-transparent-white-156px
Metaverse, TikTok, AR – Best Practices for Engaging Diverse Consumers in Media
Learn how Americans across races, ethnicities, and generations engage with emerging technology and media, including the metaverse, AR, VR, emerging social media platforms, and influencers.

November 21, 2022
Jill Rosenfeld – Research Manager

Media is a major aspect of consumers’ everyday lives, and today’s media landscape is always changing. Technologies like the metaverse, augmented reality, and virtual reality, along with emerging trends in social media like influencer marketing, have the potential to change people’s everyday lives. For brands and advertisers across industries to succeed, they need to understand how people feel about these new technologies, their current usage rates, and if they are interested in using them in the future.

Read on and fill out the form for an excerpt from our
Best Practices for Engaging Diverse Consumers in Media presentation.

Collage Group’s 2022 study on emerging media provides insights across races, ethnicities, and generations on Americans’ behaviors around the metaverse, AR, VR, wearable smart devices, and NFTs. It also looks at newer and emerging social media platforms like TikTok and BeReal, and the power of influencer marketing.

Key Findings: The Metaverse

    • Millennials, alongside Hispanic and Black Americans are more likely to have tried the metaverse and to believe it is for people like them.
    • 1 in 2 Americans want to learn more about the metaverse and they want brands to play a role in that education. This desire is particularly strong for Black Americans.
    • Entertainment is the most popular reason Americans are interested in the metaverse today. This is particularly true for Black and Hispanic Americans.

Context:

Millennial and Multicultural Americans, particularly Hispanic Americans, are keen to try new technologies as soon as they come out. For Millennials, they have grown up in an era of new tech adoption and now have relatively more resources to buy in to the new tech. Multicultural Americans often turn to technology to explore the world and their own culture, as well as the culture of others.

Many Americans expect brands to be more than just the products and services they offer. Black Americans especially want brands to step up on a host of issues. The lack of clarity still surrounding the metaverse makes it an important opportunity for brands to play a guiding role.

Entertainment holds the key to consumers’ current use (video games, digital concerts, experiences, etc.) and future appeal. Since the metaverse is still in an experimental development phase, entertainment is the most compelling reason for consumers to give the tech a try.

 Action Steps:

    • Develop your metaverse marketing strategy with early adopters – Millennial and multicultural consumers- in mind.
    • During this early phase of the metaverse, take steps to educate consumers about this emerging technology. This can include specific information on what is and isn’t considered the metaverse, the promise the technology holds, and what consumers can expect from your brand on the metaverse.
    • When connecting with Americans on the metaverse, prioritize entertainment experiences. Sponsoring a concert or sports game on the metaverse will be a way to tap into the many Americans who want to use the platform for these experiences.

Key Findings: AR, VR, and Wearable Devices

    • Americans are still not using AR or VR technology at high rates, although many are likely using AR without knowing it.
    • Asian and Hispanic Americans are most likely to use wearable devices. Health and fitness is the leading reason to use these devices, particularly for Asian Americans.

Context:

Many Americans may be unaware that they have used AR in their everyday life because they don’t relate the experience they had with the label of AR. As a result, the concept of “augmented reality” doesn’t have as much traction with consumers as the specific uses and platforms do.

Multicultural Americans, particularly Hispanic and Asian, have a strong passion for fitness. They are more likely to enjoy working out and a wearable device such as an Apple Watch or Fitbit allows them to stay connected to their fitness goals. But, while many Americans use their wearable for fitness, they are also glancing at their wearable throughout the day.

 Action Steps:

    • Don’t get caught up in labeling the technology your brand offers. Many are enjoying the experience they are getting from this technology, even if they don’t use the terminology.
    • Make marketing “glanceable” so that emails and newsfeeds can work in the small screen of the wearable as well.

Key Findings: Social Media and Influencers

    • Short content is the star of social media platforms, and that is especially true for TikTok. Americans lean into short videos whether they are on TikTok for just a few minutes or way longer.
    • While most Americans think that marketing coming directly from brands is more trustworthy than an influencer, they also find influencers and content creators to be trustworthy sources of information.

Context:

TikTok is known for its “snackable” content, and the desire for Americans to see shorter videos aligns with why this platform became so popular to begin with. Shorter content gives viewers control over how much they watch. Even if they end up watching many videos, it still feels more manageable than committing to one, longer piece of content.

Consumers are savvy about influencer marketing, and partnerships with influencers who are transparent and trustworthy will feel more authentic to them. People don’t expect an absence of advertising on social media, but they do prefer it to be clearly identified as such.

 Action Steps:

    • When advertising on TikTok, keep it “snackable” and deliver videos less than one minute in length.
    • When partnering with a content creator on social media, select those that are authentic and trustworthy including offering transparency and honesty in their decisions and potentially going out of their way to combat misinformation.

Other Holidays & Occasions Research Articles and Insights from Collage Group

Jill Rosenfeld

Jill Rosenfeld
Research Manager

Jill is a Research Manager on Collage Group’s Cultural Insights team focusing on the LGBTQ+ and Gender membership. She is a graduate of the University of Michigan’s Gerald R. Ford School of Public Policy. In her spare time, Jill enjoys exploring Washington DC’s restaurant scene and practicing yoga.

Get In Touch.

There's a world of Data Insight Opportunity just for you

collage-transparent-white-156px
Multicultural Americans Say the American Dream is Still in Reach

November 10, 2022
Jack Mackinnon – Director, Product and Content

In one of our latest studies – America Now 2022: Harnessing American Identity to Navigate Social Issues – we uncovered multicultural Americans’ deep faith in the “American Dream.” Seventy-eight percent of Black, Asian, and Hispanic consumers say they have either already reached, or believe they can one day obtain the American Dream.

On the other hand, White consumers weren’t as confident, as only 69% of that segment said the Dream is reachable.

Read on and fill out the form for the recording from our America Now presentation.

To fully understand consumers’ conception of the American Dream, we asked Americans how they define it. Most told us the Dream comprises of homeownership, the ability to retire from work, freedom to live how one desires, and family life stability.

Taking that practical definition into account, we found that 25% of Asian consumers and 21% of Hispanics consumers said that they have already achieved the American Dream. Further, an additional 60% of Hispanic Americans, and 59% of Black Americans, said they haven’t reached the Dream yet, but they expect to fulfill the Dream in the future. 

Hispanic Americans and Black Americans exhibit more certainty in terms of their outlooks in comparison to other American segments. This belief carries over to the faith they have in seeking and eventually achieving the American Dream.

As stated, White Americans aren’t in agreement with this line of thinking. Twelve percent said the American Dream was out of reach for them. To that point, White respondents agree with Black Americans; 20% from both segments said the American Dream was never attainable, no matter how hard they worked in favor of one day reaching it.

The results were different, however, when we sought to understand pride in American. Findings showed that overall, Americans are “quite proud of their country.” Seventy-five percent of those surveyed said they are proud to be an American. White Americans were in front of all racial and ethnic demographics in regard to this question with 79% saying they agree with that sentiment. From the perspective of age, Boomers are the proudest, as 88% responded that they are proud of their country.

Sixty-five percent of Americans said they believe the United States is the best country in the world. Again, White Americans led in this category, with 69% sharing this viewpoint. Baby boomers were the generation that led in this group – 82% said the U.S. is the best country.

By contrast, younger generations were far less likely to agree with this sentiment of the U.S. being the best. Only 36% of Gen Z said the U.S. was the best in the world, compared to 68% of Gen Xers and 59% of millennials.

While Gen Z Americans have a completely different perspective of American exceptionalism, this doesn’t mean they don’t appreciate the country. We must be mindful that this generation has had access to greater diversity and a more global perspective from an earlier age than all other older Americans. In turn, they have a unique mindset; they are more likely to look outward.

The America Now study also revealed an intriguing insight about how consumers assess gun violence. Multicultural consumers are the most concerned about such violence, as 80% of Black consumers said gun violence is serious or a very serious problem. Asian consumers agreed to the tune of 77% and Hispanic consumers concurred to the tune of 75%.