For years, multicultural Americans have driven all the country’s population growth and have added trillions of dollars to the U.S. economy. These changes can be seen everywhere from food and media to healthcare and financial services, and so much more.
Cultural Fluency is the key to authentically connect with American consumers across race and ethnicity. But, engaging multicultural consumers is only the starting point. Cultures evolve through generational change and forces encompassing how we identify ourselves, including gender, sexuality, family structures and much more.
Navigating these changes can be challenging, even for the most seasoned and culturally aware brands. In fact, no single marketer can speak well to every segment without understanding the incredible transformation of the American consumer.
For more than a decade, Collage Group has helped 200+ iconic American brands engage, support, and champion the voices of America’s diverse consumers. Explore our new video series to learn how you too can unleash the power of culture to drive brand growth.
Fill out the form below to connect with our Sales team learn how you can get started on your path to Cultural Fluency.
https://i.collagegroup.com/wp-content/uploads/2021/10/collage-video-debut-banner-square.jpg392600Vlad McNeallyhttps://www.collagegroup.com/wp-content/uploads/2021/04/Collage-Group-Main_167-space.pngVlad McNeally2021-10-19 14:29:212021-10-19 17:34:35Change is Now: A Special Video Presentation
Media is a major aspect of American life. Whether it’s social media, visual entertainment, or audio content, Americans spend a significant amount of time and attention in the media sphere. American’s focus on media presents an awesome opportunity for brands to connect with consumers. But to do this efficiently and effectively, brands need to understand where people are going to consume media content, and why they’re going there.
Are they following specific topics?
Are they following influencers?
Are they looking for products to purchase?
Are they just killing time?
Is it device dependent?
Does it depend on the race, ethnicity, sexuality, gender of the characters or hosts?
Collage Group’s 2021 Media Study answers these questions. Our research reveals the specific platforms media users go to by gender, and what they’re using them for. This research also dives deep into content and platform drivers, including topics of interest and what consumers value in the personalities (e.g., influencers, podcast hosts, characters) they interact with across social, visual, and audio media.
Below are a several key insights we unearthed about media consumption by gender.
Fill out the form to view a sample from our research on attitudes and behaviors around Media Consumption by Gender.
Social Media
Key Insight: Women visit social media sites to keep up with friends and family significantly more than men. However, women’s platform preferences vary by age.
About 9 in 10 women who use social media do so to keep in touch with family and friends. Overall, Facebook is the most popular platform for women staying in touch with people they know, but there are significant differences in platform preference between younger women (18-40) and older women (41-75). While 78% of older women primarily use Facebook as their main platform to stay connected with others, younger women use a more varied line up of platforms with their 2nd (Instagram) and 3rd (Snapchat) choices garnering substantially higher usage rates than older women’s respective preferences.
Visual Media
Key Insight: Compared to other consumers, younger women watch cable TV the least and stream video content the most.
While almost a third of older men and women still subscribe to cable and satellite TV, only about a quarter of younger women now pay for traditional TV services. While all groups are likely to use multiple visual streaming platforms to access the content their favorite content, younger women subscribe to more streaming platforms per person than both men their age and older consumers of any gender.
Audio Media
Key Insight: When choosing podcasts and radio shows, women prioritize relaxing content.
Over one third of women say they prefer podcasts that help them relax and forget about their worries. When it comes to choosing radio shows, even more women (43%) say that relaxation and providing a reprieve from worry is a primary consideration. In both cases, women are significantly more likely to use these criteria than men when selecting podcasts and radio shows.
Close 2021 Strong with New Diverse Consumer Insights
More than 200 of America’s top brands have access to the deep cultural insights needed to engage America’s diverse consumers. Do you? Here’s a sampling of the new reports we’re releasing in Q4 that you’re missing out on. Contact us today for access:
America Now
Transform change into opportunity. This deep dive report explores changes to diverse consumer attitudes at a key transformational moment. Learn where there is no going back and build strategy for the future.
Health and Wellness
Explore how consumer attitudes and behaviors toward health and wellness are evolving across diverse segments, from conceptions and wellbeing, barriers to access, provider preferences, and more.
Digital Media Consumption
Discover how Americans are consuming media / social media content and the evolution across consumer segments. These reports explore use of streaming services, non-English languages, and much more. Learn more in samples of our just-released Digital & Media reports on race/ethnicity, generation and sexuality.
CultureRate:Brand & Ad
Assess the Cultural Fluency of your brand and ads and explore how you stack up vs. your competitors. Members of our consumer research platforms have access to a dedicated report on a brand or ad, which includes recommendations for a path forward to improve the rankings.
Category Essentials
Access semi-annual reports to keep up with America’s diverse consumers across race/ethnicity, age, sexuality and gender. These reports evaluate consumer attitudes and behaviors across 12 different consumer goods industries. New reports will be released that dig deeper into apparel and travel and hospitality.
Collage Group members have access to more than 10 years of consumer insights in over 300 studies with new data unveiled 3-to-4 times a month. As a member, you also get to the full reports recently released, including: Holidays & Occasions, Passion Points, and Cultural Traits. Contact us to learn more about membership.
https://i.collagegroup.com/wp-content/uploads/2021/10/2021-consumer-insights-square.jpg392600Vlad McNeallyhttps://www.collagegroup.com/wp-content/uploads/2021/04/Collage-Group-Main_167-space.pngVlad McNeally2021-10-07 19:14:402021-10-07 19:47:42Close 2021 Strong with New Diverse Consumer Insights
Revealed: Top 20 Ads and Brands Resonating Across Diverse America
Lysol, Netflix, Google, and Band-Aid rank among the most Culturally Fluent brands in our analysis of more than 500 brands and 200 ads across the last 18 months.
Collage Group is pleased to unveil our rankings of the more than 500 brands and 200 ads evaluated as part of our extensive CultureRate:Brand and CultureRate:Ad database. Lysol, Netflix, Google, and Band-Aid rank among the most Culturally Fluent brands, while Dove, National Geographic, Oreo and Campbell’s produced the most Culturally Fluent ad creative.
Fill out the form below to access the Top 20 Brands and Ads ranked as part of our CultureRate research.
The research includes more than 20 industries across 100 subcategories, and is organized into 10 broad sectors, including: Alcoholic Beverages, Automotive, Education, Financial Services & Banking, Food & Beverages, Health & Wellness, Household Products, Media & Telecom, Personal Products, and Retail & QSR.
The rankings follow the release of new U.S. Census data that shows America is much more racially and ethnically diverse than ever. For example, the multiracial population (individuals reporting more than one race) jumped 276% over the past decade—from 9 million in 2010 to 33.8 million in 2020.
“Consumers are expecting more of brands as cultural transformation of the American consumer accelerates,” says David Wellisch, Collage Group Co-Founder and CEO. “Given the rapidly changing demographic landscape, a deep understanding of cultural resonance and its drivers is an essential capacity to create a winning brand strategy in diverse America.”
Collage Group’s proprietary measurement and benchmarketing tool, CultureRate, offers brands a superior way to measure brand and ad Cultural Fluency–the organizational ability to use culture to efficiently and effectively connect across consumer segments.
CultureRate research centers on a key metric referred to as the Cultural Fluency Quotient (CFQ). CFQ scores are designed specifically to measure cultural resonance across segments for both brands (B-CFQ) and ads (A-CFQ). Researchers developed the measurement by testing 20 distinct components scores in multiple combinations to accurately measure cultural resonance while providing predictive insight into higher purchase intent and brand favorability. CFQ scores provide marketing and insights professionals with a tool to gauge their brand or ad cultural fluency and evaluate the competitive landscape.
Top Ten Brands for Cultural Fluency* include:
1. Lysol
2. Netflix
3. YouTube
3. M&M’s
3. Clorox
4. Band-Aid
4. Dawn
5. Google
6. Amazon
7. Hershey’s
Top 15 Ads for Cultural Fluency* include:
1. Dove: All Hair is Beautiful
2. Oreo: Stay Home, Stay Playful
2. National Geographic: Reimaging Dinosaurs
2. Dove: Skin Stories
2. Lysol: Questions Need Answers
3. Frito-Lay: Let’s Summer
3. Campbell’s: Snowbuddy
3. Disney: Magic is Here
4. Tropicana: Breakfast Across America
4. Dunkin’: Welcome to Dunkin’
4. Clorox: Caregivers – Bodega
4. Subaru: Crosstrek Girl Trip
4. Coca-Cola: History Shakers
4. McCormick: Taco Night
4. Cascade: Do It Every Night With Cascade Platinum
*Only brands with an average awareness of over 60 respondents per segment are included to avoid low sample issues. Several brands and ads tied for the top rankings. Collage Group’s CultureRate Explorer tool includes all rankings.
CFQ reports ranking the top brands and ads are now available for each major industry in Collage Group’s CultureRate Explorer tool, with deep dive reports available exclusively for subscribers of Collage Group’s cultural intelligence platforms. Each deep dive report includes overall category CFQ rankings by consumer segment and acculturation levels, as well as Cultural Reach scores that show how many segments with whom an ad or brand is resonant. Where a robust sample is available, sub-category rankings are also included.
“These reports are just one of the many ways Collage Group supports its members,” says David Evans, Collage Group Chief Product Officer. “When coupled with Cultural Traits, Passion Points and the combined 78 million insights in our cultural intelligence platform, more than 200 of America’s leading brands are leveraging CultureRate to effectively and efficiently leapfrog competitors to engage and win America’s diverse consumers.”
https://i.collagegroup.com/wp-content/uploads/2021/09/shopping.jpg334500Vlad McNeallyhttps://www.collagegroup.com/wp-content/uploads/2021/04/Collage-Group-Main_167-space.pngVlad McNeally2021-09-23 15:37:102021-09-27 20:40:24Revealed: Top 20 Ads and Brands Resonating Across Diverse America
Optimize your brand’s connection with consumers across generations by understanding where they consume media content, and why they’re going there to do so. Keep reading for key insights and a downloadable deck on social media, visual entertainment, and audio streaming.
Media is a major aspect of consumers’ everyday lives. Americans spend a significant amount of their time and attention consuming social media, visual entertainment, and audio streaming content. For brands and advertisers across industries to succeed, they need to understand where people are going to consume media content, and why they’re going there.
Are they following specific topics?
Are they following influencers?
Are they looking for products to purchase?
Are they just killing time?
Is it device dependent?
Does it depend on the race, ethnicity, sexuality, gender of the characters or hosts?
Collage Group’s 2021 Media Study answers these questions by providing granular insights across generations. Our research reveals the specific platforms American media users go to, and what they’re using them for. The data dives deep into content and platform drivers—spanning categories, passion points, and identity attributes.
Fill out the form to download an excerpt of our Media Consumption Across Generations presentation. Read below for key insights.
Social Media
Key Insight: Influencers drive younger generations to social media just as much as keeping up with friends and family.
This is paramount to understanding Gen Z and Millennial behavior online. For instance, these generations tend to be much more commerce-focused on social media. This also unlocks insight on why specific sites are used. Instagram is the favored platform for keeping up with influencers, much more so than it’s being used to follow real life connections, like friends and family.
Visual Media
Key Insight: “Single-show sign-ups” explain why younger generations, particularly Millennials, use so many platforms.
Gen Z and Millennials are especially particular about the content they consume. They know what they want, and they’ll go to greater lengths to get it. Even if it means subscribing to an entire streaming service just for one show. Movies and shows are a strong passion point for these generations, and their desire to be in-the-know on pop culture accelerates this behavior.
Audio Media
Key Insight: Millennials (the most enthusiastic podcast listeners) are busy with careers and kids, so they tune in while doing other tasks.
Almost three-quarters of Millennials listen to podcasts and radio shows while driving, studying, working, or doing chores. For them, it’s a way to use their time efficiently while also carving out some “me time” to listen to shows they like. In the car, AM/FM radio remains most common, with Spotify a strong runner-up. While multitasking generally, Millennials use a variety of platforms. Additions to their audio streaming repertoire include social media sites like YouTube and Pandora.
Find the full set of research includes category-specific data across generations, as well as race, ethnicity, sexuality and gender, and searchable data on our Instant Insights tool–all available to members of Collage Group cultural intelligence platforms.
Recession Planning for Sustainability & Growth: Market Research & Consumer Insights
Data Analytics, Primary Research & Subject Matter Expertise
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Signs are pointing to a global recession sparked by the economic impact of the coronavirus pandemic. Lessons from the Great Recession suggest that the Multicultural contribution to total consumer expenditure actually increases in economic downturn because of Multicultural population growth.
Through a series of studies launched this spring, Collage Group has collected deep insights on how behaviors vary by race and ethnicity – key to remaining relevant in this rapidly changing environment. Fill out the form to access our webinar recording.
The Coronavirus pandemic is a once-a-century transformation in the global economy, with radical impacts on trade-flows, consumer behavior, and spending across every industry.
Collage Group members are now in the throes of intensive investigation into consumer response across every category to plan for the short- and long-term. Beyond understanding immediate consumer response through our recent syndicated research, many members are now turning to plans for the future to mitigate loss of revenue anticipated given the pending recession.
Collage Group was born in the Great Recession when it became apparent that the most resilient consumer group was the Hispanic segment. The segment’s larger family size, and faster population growth and household formation guaranteed that marketing organizations had to put the Hispanic consumer at the center of marketing.
The 2020 COVID-19 recession will see a similar phenomenon. The continued higher growth rate in consumer expenditure of all multicultural groups significantly outpaces the general market. Indeed, the Multicultural consumer contribution to consumer expenditure in the next few years will likely be even greater than it was during the Great Recession.
Based on this unique understanding, Collage Group recommends the following engagements to build efficiency and plan effectively during the COVID-19 pandemic and pre-recession:
SIZE OF PRIZE ANALYSIS
Nationwide, when the economy is in recession, population and spend growth predominantly comes from Multicultural consumers. In preparation for a recession, brands must understand who they should target to maximize growth, and how best to reach these consumers. Collage Group has long helped brands size the opportunity for growth, to guide investments and budgets. Consider scoping an analysis for your categories and brands to ensure your long-term strategy can withstand the upcoming recession.
CONSUMER ATTITUDE & USAGE DEEP DIVE
Understand the impact of COVID-19 on category usage, behaviors, habits, drivers and barriers.
Our work provides a clear profile of the consumer’s attitudes and behaviors and identifies recommendations and strategies for breaking barriers and optimizing communication with target segment(s) through a combination of qualitative and quantitative research modalities.
PRODUCT & PRICING OPTIMIZATION
The pandemic has driven change in purchasing behaviors across categories. Members are looking to understand how the price-to-value equation has changed across ethnicity and socio-economic segments. Discover the top features that will convince consumers to pick up your product in aisle or select your services (i.e., channel plans, mobile plans, etc.) through the choices they make, rather than their stated preferences.
Christmas: the most wonderful time of the year, even during a pandemic. Keep reading for stats on timeless Christmas themes to lean into this year while pivoting to the realities of COVID.
The coronavirus pandemic is fundamentally changing how American consumers gather for Thanksgiving and shop on Black Friday this year. Read on for insight into the consumer mindset and advice on how to best position your brand for success in this untraditional holiday season.
Given all the uncertainty and stress of COVID, it’s more important than ever for marketers to keep a finger on the pulse of important consumer attitudes and behaviors.
As the COVID-19 Pandemic tightens its grip on America, consumer attitudes regarding financial security and social activities continue to change. Here’s the latest information brands need to strategically prepare for both short-term needs and long-term expectations.
Signs are pointing to a global recession sparked by the economic impact of the coronavirus pandemic. Lessons from the Great Recession suggest that, amidst recession, spending growth predominantly stems from Multicultural consumers.
The coronavirus crisis is changing everything in ways we never expected. Read more below to understand our research and review custom options for obtaining detailed reporting and proprietary insights.
The coronavirus crisis has now emerged as a once-a-century transformation in the global economy, with radical impacts on trade-flows, consumer behavior, and spending across every industry. Collage Group members are now in the throes of intensive investigation into consumer response across every category.
Two factors reinforce why this initiative is so important.
Cultural differences impact consumer behavior even more a time of crisis.
Cultural backgrounds significantly influence the neuroloigical “defaults” in human behavior, especially when it comes to health. Consider the progress of COVID-19 in South Korea vs Italy, both democracies in which multigenerational households are common. The differences could not be starker. Indeed, the difference in outcomes could not explained without recourse to an understanding of differences in culture.
The multicultural contribution to growth increases in an economic downturn.
Multicultural consumers will continue to drive the majority of spending growth through this crisis. Indeed, the multicultural contribution to growth has historically increased when the economy shrinks. Indeed, all our projections indicate the contribution can only increase in the future. As you can see from the chart below extracted from our Big Shift research, multicultural response is even more important at this time than in periods of economic strength.
We cover four components in our coronavirus crisis research:
1. Deep Dive Syndicated and Omnibus Survey
Our main survey goes deep into culture factors that are critical to differences in consumer behavior. We incorporate cultural attitudes that impact health and response to risks to health, such as social proximity conventions, multigenerational contact, fatalism, compliance with authority and other factors. The difference between the Italian and Korean situation cited above is probably due to these factors in no small part
We will look at a variety of questions including:
How does consumer reaction to the coronavirus vary across race, ethnicity, and generation, gender?
How do cultural factors such as social proximity, risk aversion and multigenerational interaction impact behavior and motivations across demographics segments?
How are consumers across all segments altering purchasing behavior across and within categories, including stockpiling?
How are consumers viewing the future, where will they spend when the crisis passes and what will be the long-term effects on behavior?
2. Tracking Survey
Our tracker goes beyond top-line reporting. We will look at levels of concern in multiple areas (financial, health, etc) as well as with government and media response. We will also track behavior adoption change which can be used by brands to encourage consumers to “do the right thing” and which may be predictive
3. Revised Spend Projections and Brand Response
We will updating our Annual Population and Expenditure analysis. We will look at a variety of questions including:
How are population and spending projections likely to be altered across race, ethnicity, generation, and gender?
How will these projections alter the outcomes by category?
What are emerging examples of effective marketing during the Coronavirus crisis?
4. Custom Solutions
Questions we are currently address on behalf of members include:
How are consumer behaviors changing with respect to my specific category, brand and consumer segments?
How are my marketing efforts being perceived by consumers?
How Multicultural and Youth Consumers are Reshaping the Video Game Industry
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The stunning growth of video games and virtual reality within the entertainment industry is attributable to two core segments: youth and multicultural consumers. Brands need to understand how to leverage this passion point to activate these key segments as gamer culture continues to blend with the mainstream.
By 2023, U.S. revenue from video games, eSports, and virtual reality entertainment will exceed that of either traditional cinema or over-the-top (OTT) video streaming. A massive portion of this spend will be due to multicultural consumers, the segment responsible for 94 percent of growth in video game expenditures between 2010 and 2017. But it’s not just multicultural America—81 percent of U.S. consumers play video games!
Here’s what this opportunity means for marketing strategies:
1. Representations of video games and gaming culture are increasingly important in advertisements portraying multicultural and youth segments.
2. Gaming-focused social media platforms, like Twitch and Mixer, offer new channels to communicate with a growing share of your target consumers
3. Gaming conventions and eSports tournaments, such as E3 and PAX, provide new opportunities to demonstrate a shared passion for this growing source of entertainment.
4. Gaming influencers can speak authentically and directly with tens of millions of online followers across both mainstream and gaming-specific media channels
Games and gaming devicespresent unlimited potential for branded content, in-game activations, advertising, and marketing innovation
As gaming rapidly becomes a mainstream form of entertainment media, it’s becoming increasingly important for brands to understand consumers as gamers—their video game related attitudes, preferences, and behaviors.
The first thing brands need to know is that video games present multiple opportunities to connect with and activate consumers. Much like OTT streaming, there’s an ever-growing list of titles and genres of games available across a variety of devices. And like traditional sports, individuals will sometimes play video games by themselves, and sometimes watch others play. And even when consumers aren’t engaging with video games directly, they follow gaming influencers, share gaming memes, and attend gaming conventions.
Brands also need to understand how to activate consumers through video games. From real-world influencer partnerships and eSports sponsorships to in-game branded content and “avatar activations,” getting video game marketing right requires knowing where your brand has permission to play, and which consumers you are likely to reach.
To provide Collage Group members with an introduction to video games and the consumers who enjoy them, in July 2019 we conducted a nationally representative survey of 1097 respondents, oversampling Gen Z, Millennial, Black, Asian, and Hispanic consumers across acculturation levels for precision within these segments.
Strategic takeaways from our research include:
Gen Z gamers are more likely to watch casual streaming than eSports. Partner with the online/social media streamers delivering casual entertainment to this emerging consumer segment.
Hispanic gamers are most likely to make gaming part of their social lives.Prioritize multiplayer and “party” games, as well as activations at gaming conventions, to reach Hispanic consumers.
Younger gamers are more comfortable with branded content in their games.Think outside of the box! Look out for the opportunities virtual worlds present to show off your brand’s personality.
Understanding how multicultural and youth consumers approach entertainment media is essential for marketing to these already powerful and ever-growing segments. If you are interested in having an initial conversation with our consulting team about methods to deal with this topic, please contact us directly.
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Collage Group 2020: Putting Brands & Ads at the Center of Membership
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Three factors are leading us to change our research model to put your category, brands and ads at the center of everything we do.
Learn more about our 2020 research agenda and how our syndicated research platform can help you save money and time.
Factor 1. Every Brand Now Faces Three Moments of Truth with Multicultural America
When it comes to high likelihood that your next consumer is multicultural, ask yourself these questions.
Do you really understand this consumer? Do you understand her category-specific motivations, behaviors and needs? And finally, are you activating with culturally fluent brand equities that drive cross-over appeal?
Factor 2: The Rise of the “New Wave,” The First Generation That is Intrinsically Diverse
We recognize that the evolving population dynamic in America has now firmly placed multicultural at the center of all marketing. It’s not just that Multicultural is big, it’s that Multicultural influences all other demographics.
This is especially true for the generation of Americans between 18-39, which we call the “New Wave.” This generation is the first to grow up in what we call an intrinsically diverse environment. While far more diverse, the New Wave share an orientation toward inclusion and diversity not seen in older generations.
And they are now rapidly increasing their spend.
Factor 3: The Cultural Fluency Imperative
Our mission is to help our members increase Cultural Fluency, not just better target specific ethnic segments. Cultural Fluency is the ability to use culture to connect effectively and efficiently across segments.
We have therefore now invested heavily to offer three new research initiatives that place category, brands, and ads at the center of everything we do.
The Category Essentials: Insights into How Diverse America Views Your Category
With our sharp understanding of cultural variation at the category level, we can reveal distinctive behaviors, motivations, and usage patterns that arise due to culture.
We will extend the reach of our cultural attributes and group traits methodology to help brands better understand the efficiencies and opportunities that stem from putting culture at the center.
“CultureRate:Ad and CultureRate:Brand:” Measuring the Cultural Fluency of Your Ads and Brands
Our vision is to build a database that measures the Cultural Fluency of both our member’s brands, their advertising and their category peers.
By building a database on the Cultural Fluency of America’s leading brands and ads we hope to motivate more inclusive advertising that drives up Cultural Fluency across every category. Using CultureRate:Ad and CultureRate:Brand to measure performance is a critical first step to Cultural Fluency.
Cultural Fluency Solutions
Finally we recognize that even this new level of detail about your categories, brands and ads will not answer all your questions, nor should it. For this reason, we are upgrading our entire suite of custom engagements to put cultural fluency at the center, to extend the authenticity and impact of all your marketing.
https://i.collagegroup.com/wp-content/uploads/2020/01/Disney2019_Booklets-e1580327816920.jpg8751500Katie Hocksteinhttps://www.collagegroup.com/wp-content/uploads/2021/04/Collage-Group-Main_167-space.pngKatie Hockstein2020-03-25 19:46:102020-03-26 19:21:52Collage Group Puts Brands and Ads at the Center of Membership in 2020
The New Wave—the young, diverse segment of Americans aged 18 to 39—value word-of-mouth and engage it more than older Americans. In this study, we share two steps and five tactics that brands should leverage to drive word-of-mouth in this segment.
As part of our 2019 Roundtable research, we took a deep dive to understand what drives word-of-mouth influence in the New Wave, the young, diverse segment of Americans aged 18 to 39. We found that New Wavers are much more likely to rely on word-of-mouth when seeking out new products than their older counterparts. And it’s become an expectation and necessary step on the path-to-purchase for many of these young, diverse consumers.
Learn about our 2020 research agenda and how access to our syndicated research platform can help your brand connect with the New Wave.
The New Wave is also more likely to engagein word-of-mouth—both online and offline!This is good news for brands—it means you don’t have to work as hard to get these people sharing. The challenge, of course, is making sure that when they share it’s about your brand, and that sentiment is positive.
Our 2019 Roundtable research provides two steps to keep you top-of-mind and at the center of discussion.
The first step is to quantify influenceso you can identify the most influential segments in the new wave. We employ two methods to help you quantify influence and identify segments to target. The first uses factor analysis to identify the segments most likely to exhibit attitudes and behaviors related to word-of-mouth. The second uses an ego-based social network analysis to understand how far influence is likely to spread given the makeup of each segment’s social networks.
The second step is to activate the New wave to share. We provide two tactics to help you amplify word of mouth in the most influential New Wave segments and three tactics to drive word-of-mouth across all New Wavers.
Download the attached PowerPoint deck for insights and executional examples to help you harness the influence power of the New Wave.
If you are interested in joining peer-to-peer calls with non-competitive members to share insights and discuss strategies to manage this issue, exploring custom qualitative or quantitative research for your brand or category, or having an initial conversation with our consulting team about methods to deal with this topic, please fill out the form below.
What matters most to American consumers across generational segments? Collage Group’s latest study reveals their preferences towards movies, food, music and travel.
One in five Americans are part of this generation and it is the second largest: at 75.6 million people, Gen Z is only slightly smaller than the Millennial generation at 75.8 million. Read on the learn why these younger consumers, now 8-to-23 years old, are highly invested in their beliefs and passions, and orient toward inclusion and diversity not seen in older generations.
Want to better connect with Gen Z? Read on for 5 takeaways and a presentation centered on enhancing your brand’s ability to authentically connect with the Gen Z generational cohort.
https://i.collagegroup.com/wp-content/uploads/2020/02/the-creative-exchange-kpUWtrP3_Q8-unsplash.jpg5721500Katie Hocksteinhttps://www.collagegroup.com/wp-content/uploads/2021/04/Collage-Group-Main_167-space.pngKatie Hockstein2020-02-20 18:10:202020-03-26 22:03:14Amplify Word-of-Mouth Impact in the New Wave
