Parents & Kids: Category Essentials

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Activate Parents & Kids Within Categories
Are you effectively engaging the 62 million parents currently living in the US with kids under 18? To win in a rapidly diversifying America, it’s crucial to understand these individuals and how they’re raising their children. Keeping reading to learn more about how Collage Group can help you better connect with parents and kids in America.

May 20, 2022
Natalie Griffith – Director, Product & Content

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Collage Group’s Parents and Kids Category research explores dynamics of parents and kids by ethnicity within key categories: food, beverage and QSR, personal care and beauty, infant care, media, toys and games, and travel.

Read on and fill out the form for an excerpt from our 
Activate Parents & Kids Within Categories presentation.

Part of understanding parents and kids is appreciating how and who makes decisions in specific categories. It’s also crucial to understand how parenting styles vary based on key characteristics such as race, ethnicity, generation, and gender. In this presentation, we explore usage, drivers, and channels for specific categories that are top of mind for parents and kids, including:

    • Food, beverage and QSR
    • Personal care and beauty
    • Infant care
    • Media
    • Toys and games
    • Travel

Key Finding #1: Consider the multiple factors impacting parenting style and values

Parents today are overwhelmed with information and influence – from competing information sources, to competing  parenting styles, it can be hard to make decisions in any category.

Action Step:

 Understand the specific factors that drive purchases in your category, as well as how they differ by ethnic segment.

Key Finding #2: Mealtime is an opportunity for familial and cultural connection

Mealtime is an important connection point for families, especially for multicultural parents who seek to introduce their culture to their children through native cuisine.

Action Step:

Message not just around the importance of mealtime, but around the cultural connection it enables. Also consider providing parents with accessible ways to introduce native foods to their children.

​Key Finding #3: Today’s parents give let kids share in family decision making

From mealtime and personal care to travel, parents today are involving their kids in decision making processes, big and small.

Action Step:

Recognize that there are two key decision makers when messaging to the families of today, and make sure you are communicating benefits that appeal to both parents and kids.

Key Finding #4: Use media to enable cultural connections 

Media is an important cultural connector for families today. Asian and Hispanic parents seek out shows and movies in their native language, and Black parents feel it is important for their kids to see characters that look like them.

Action Step:

Provide representation in ways that are culturally specific, and enable the learning experiences parents hope to provide – whether that is through language or representation.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Natalie Griffith
Director, Product & Content

Natalie has over 10 years of experience in consumer insights and brand strategy, including 3+ years as lead researcher in Gartner Iconoculture’s Gen Z practice. Natalie has managed research projects across industries, including extensive work in financial services, media, technology, and food and beverage. Natalie holds a B.S. in Psychology from Tulane University.

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Aligning Multicultural Marketing to the Evolution of the American Consumer

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Aligning Multicultural Marketing to the Evolution of the American Consumer
Collage Group Joins Ad Age for a Conversation About Multicultural Marketing.

May 17, 2022
Zekeera Belton– Vice President of Client Services

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An incredible cultural transformation of the American consumer is now fully underway. Brand after brand sees the massive growth opportunity that 140 million multicultural consumers represent. These consumers–particularly prevalent among younger generations–are fueling more than 100% of U.S. population growth and are remaking the consumer landscape.

Fill out the form below to watch the replay and hear how brand leaders responded.

As the U.S. consumer landscape evolves, there’s a need for brands and agencies to improve their understanding of culture–across race, ethnicity, generation, sexuality, family relationships and more–and, in turn, evolve marketing strategies for authentic engagement. Understanding culture is grounded in the journey to Cultural Fluency, the ability to tap into shared experiences and intersectional expressions to truly activate and engage today’s diverse consumers.

Representation alone is not enough to prove that your brand cares about consumers across culture. Does your brand truly understand America’s diverse consumers? And, are you effective in authentically engaging across consumer segments?

In a recent collaboration with Ad Age, “Ad Age Next: Multicultural Marketing,” Collage Group had the pleasure of joining other leading brands, including Unilever, Twitter, BET Networks and PepsiCo, to dig deeper into multicultural consumer engagement strategies. The conversation of the panel I joined centered on the term “multicultural,” and the state of multicultural marketing–how it is evolving, best practices and lessons learned.

I was pleased to share key insights that brands need to keep top of mind to continue to be relevant and drive growth across diverse segments.

What we’re seeing across segments is that satisfaction levels of portrayals in advertising have dropped. There is a rising increase in importance of race, but also a backlash in inauthentic portrayals in advertising. Clearly, there is more work to do.

Recent Collage Group research shows multicultural Americans are increasingly interested in supporting brands that support them.

However, they are becoming less satisfied with how they’re portrayed.

With insights like this in mind, Collage Group has developed a range of solutions to help brands succeed. Our shared-cost syndicated research model embedded into our world class Cultural Intelligence Platform, gives brands access to more than 10 years of diverse consumers insights with new reports weekly. Our members also have access to our CultureRate reports that assess the Cultural Fluency of brands and ads–our database is the largest of its kind, growing annually by more than 200,000 responses. And we offer SO much more.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Zekeera Belton

Zekeera Belton
Vice President of Client Services

Zekeera Belton is the Vice President of Client Services at Collage Group. Zekeera’s oversees the team that acts as an extension of member organization by fostering deep relationships and leveraging the full set of Collage capabilities—strategies, insights, analytics, data, peer solutions and commercial collaboration—to plan and craft specific solutions that meet member challenges. Zekeera is a results-driven marketing and communications executive with 20 years of proven performance executing private and public (government) sector B2B, B2C, and G2M campaigns and programs. She has expertise in all aspects of marketing, from strategy to execution with real world know-how of the national, regional, and grassroots strategies needed to reach niche markets, such as multicultural Americans, women, LGBT, and people with disabilities. Prior to joining Collage Group, Zekeera served as a Marketing Director for Penn, Good & Associates, a marketing services consulting firm located in Washington, DC. Zekeera holds a Bachelor of Science in Business Administration, with a double concentration in Finance and Management, from Georgetown University’s McDonough School of Business, Washington DC.

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America Now: Mental Health

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America Now: Mental Health
Mental health is an important issue for Americans – now more than ever. Our 2021 Roundtable Presentation, America Now, offers insights that help explain how Americans are feeling about mental health and what brands can do to support them. Read on to learn more.

May 6, 2022
Sudipti Kumar – Associate Director

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Mental health issues such as anxiety and depression are at an all-time high in the United States. Increased political polarization, heightened racial tension, and the ongoing pandemic are just some of the reasons that contribute to a lower overall sense of well-being for Americans. In a recent survey we conducted, we found that Gen Z Americans are the least likely to be satisfied with their physical and non-physical well-being, including their mental and emotional health.

In addition to the factors affecting all Americans, social media likely has an outsized impact on Gen Z’s mental health. Our survey data reveals that Gen Z is the least likely to feel confident in themselves, while also being the most likely to compare themselves to others on social media. And then there’s recent research, including Instagram’s internal research, that highlights the potentially negative impact of social media on younger people(1).

Something else that likely adds to young Americans’ struggles with mental health is the belief that they can’t show their emotions.  In fact, almost 50% of Gen Z Americans agreed with the statement: “I can’t show my emotions because society tells me I need to be strong”, compared to only 22% of Boomers.

But here’s the good news—despite their struggles, Gen Z’ers want to improve their mental health. When asked where they are most focused with respect to their health and wellness, over 40% of the segment chose improving their mood/mental health. This suggests improving mental health is a top priority for Gen Z, even higher than improving their diet and increasing physical activity.

Now you may be thinking, how can my brand help improve people’s mental health? It turns out there are several ways you can play a positive role and connect with consumers in the process.

  1. Support and amplify influencers sharing openly about their mental health struggles
    Many young Americans (~80%, in fact!) think it’s admirable when a public figure shares about their mental health struggles. Brands that show support for these individuals and amplify their voices will likely capture consumer attention and create affinity. Consider Cartoon Network’s shout out to Naomi Osaka and Simone Biles, and ESPN highlighting the many athletes that have spoken up about their mental health struggles including Michael Phelps and Demar Derozan.
                 

  2. Provide supportive resources
    Many brands are creating resources that consumers can use to improve their mental health. For example:
    – Athleta, Simone Biles’ sponsor, launched a new platform dedicated to women’s wellness called AthletaWell just days after Biles withdrew from the 2021 Olympic team finals for mental health reasons.
    – Maybelline New York launched the “Brave Together” program, an online platform to open the conversation around anxiety and depression.
    – JanSport has developed a fully integrated brand effort called #Lightentheload to connect Generation Z with resources to tackle the mental health challenges they face.

  3. Donate to causes
    There are important causes that aim to improve the mental health of young Americans. Stella and Bow donates proceeds of their Rainbow Connection necklace to a charity focused on helping people with depression and addiction. And Philosophy has donated over five million dollars to mental health initiatives via their hope & grace initiative. Consider donating to one or more mental health causes and then use social media and other marketing efforts to let your market know they too can have a positive impact by donating.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

Sources:

(1) NPR, “Instagram Worsens Body Image Issues And Erodes Mental Health”, https://www.npr.org/2021/09/26/1040756541/instagram-worsens-body-image-issues-and-erodes-mental-health

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Sudipti Kumar
Associate Director

Sudipti is an Associate Director on Collage Group’s Product and Content team. She is a graduate from NYU’s Stern School of Business where she studied finance and marketing, and Columbia University’s School of International and Public Affairs where she received her Masters in Public Administration. In her spare time, Sudipti enjoys reading, cooking, and learning to crochet.

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Essentials of Asian American Consumers

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Essentials of Asian Consumers
Collage Group’s Essentials of Asian American Consumers presentation explores three areas of our consumer fundamentals research: demographics and economic opportunity, identity, and Group Traits.

May 4, 2022
Jenny Wolski – Analyst

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Asian Americans are a rapidly growing U.S. consumer segment both in terms of population and economic power. Brands must better understand this influential consumer group to effectively engage with them through their marketing and advertising.

Read on and fill out the form for an excerpt from our Essentials of Asian American Consumers presentation.

Collage Group’s Essentials of Asian American Consumers explores three areas of our consumer fundamentals research: demographics, identity, and Group Traits to help your brand authentically connect with Asian Americans.

Download the attached presentation for more information. In the meantime, take a look at a few key insights and action steps.

Key Takeaway #1: Demographics & Segment Context

Asian American purchasing power is growing faster than any other segment, and far outpaces their population size.

Implication

Acknowledge Asian Americans’ economic power today. As their population and purchasing power grows, they will increasingly influence the national culture.

Key Insight #2

Asian Americans are not a monolith. They are a diverse community whose race and country of origin matter to their identity.

Implication

Highlight the rich heritage and contributions of Asian Americans in this country. Include messages that speak to the segment’s different countries of origin and the challenges the segment has faced.

Key Insight #3

Asian Americans’ satisfaction with their portrayal in advertising is poor and worse than a year ago.

Implication

Support the Asian American community by portraying them accurately and authentically in your advertising. Showcase Asian Americans in all the different roles they assume – as family members, workers, love interests, etc. – and in the unique moments of their everyday lives.

Key Insight #4

There are three unique Group Traits important to understanding Asian Americans: Culture-focused, Prudent, and Inquisitive.

Implication

Utilize the Group Traits as ways to connect with Asian Americans authentically. For example, to activate on prudent, demonstrate how thoughtful you are and continue to be in developing products and services that perfectly suit your customers’ needs.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Jenny Wolski

Jenny Wolski
Analyst

Jenny is an Analyst on Collage Group’s Product & Content team. She is a 2021 graduate from The George Washington University where she studied Statistics and Sociology. In her spare time, Jenny is often on a hike enjoying nature.

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Connect with America’s Diverse Parents

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Connect with America’s Diverse Parents
Are you effectively engaging the 62 million parents currently living in the US with kids under 18? To win in a rapidly diversifying America, it’s crucial to understand these individuals and how they’re raising their children. Keeping reading to learn more about how Collage Group can help you better connect with parents and kids in America.

April 28, 2022
Bryan Miller – Director, Syndicated and Solutions

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There are currently more than 62 million American parents living with children under 18. These individuals constitute an outsized opportunity for brands as they’re making spending decisions for both themselves and their kids. To fully capture parental attention, organizations must understand and address these individuals as parents. But as America continues to diversify, it’s becoming harder to know how to authentically connect with parents of different cultural backgrounds.

Read on and fill out the form for an excerpt from our Parents and Kids : Connect with America’s Diverse Parents presentation.

Collage Group’s Parents & Kids Program offers organizations the insights they need to fully understand parents and how they differ across race, ethnicity, and generation on important issues and topics, at both the consumer and category level. The program also provides primary research on young kids to ensure organizations appreciate the full picture of the current American family. The program’s inaugural webinar series consists of 5 presentations, listed below.

The first presentation is attached here as both a downloadable pdf document and a webinar replay. It offers brands three recommendations to better connect with parents, as well as a warehouse of insights to help brands activate on the recommendations.  The recommendations are:

    1. Speak to the stresses and challenges many parents face
    2. Position your brand as a tool to help parents move their kids closer to their goals
    3. Help parents educate their kids around core culture and identity issues

Several key findings and next steps from this presentation include:

    1. Younger parents, especially Gen Z, are less likely to think that having kids should completely change their lives. Embrace younger parents’ desire to have it all by acknowledging this sentiment and how it shapes their reality.
    2. Multicultural parents place a higher emphasis on their children achieving financial success. Position the desire for their kids’ financial success within the context of persevering through challenges, children realizing the fruits of their parents’ labors, and having the means to take care of loved ones.
    3. Moms are more likely than dads to teach or plan to teach their kids about other identities, including other races, other cultural groups, LGBTQ+ identities, and differently abled people. Prioritize communicating with moms when offering tools to parents that want to teach their kids about these identities.
    4. Around two-thirds of Hispanic and Asian American parents are raising their kids to be bicultural—i.e., actively and fully embracing both being American and of another culture. Consider light-lift social media activations around culturally-specific holidays to drive resonance within the segment, and educate those outside of it.
    5. Almost half of all parents—and 3 in 5 black parents—believe that girls will have a harder time achieving success because of their gender. Acknowledge the gender-related challenges many moms have faced in their own lives, while clarify the steps you’re currently taking to reduce sexism.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Bryan Miller

Bryan Miller
Director, Syndicated and Solutions

As Director of Content, Bryan leads the content team that produces all of Collage Group’s syndicated research and oversees the AdRate and BrandRate ratings products. Bryan holds a Master of Arts from Georgia State University’s Philosophy and Brains & Behavior Program, a Master of Science in Applied Economics from the University of North Dakota, and a Doctor of Philosophy from Johns Hopkins University in the Philosophy of Science, the Philosophy of Psychology and Bioethics. Outside of work, Bryan is a passionate film buff and lover of great food.

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Essentials of Gen Z Consumers

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Essentials of Gen Z Consumers
Collage Group’s Essentials of Gen Z Consumers presentation explores three areas of our consumer fundamentals research: demographics and segment context, identity, and Group Traits.

April 22, 2022
Giana Damianos – Senior Analyst, Syndicated Research

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Gen Z is America’s most diverse generation to date. About half of the segment is multicultural, and a quarter identify as LGBTQ+. Gen Zers today range in age from 10 to 25 – born between 1997 and 2012, making them the first digitally native generation. In their short lifetimes, they’ve witnessed rapid change and turbulent political, economic, and social crises – including coming of age in the unprecedented COVID-19 era. Their worldview has been distinctly shaped by all of these factors.

Read on and fill out the form for an excerpt from our Essentials of Gen Z Consumers presentation.

Gen Z is a complex, multifaceted consumer group that’s often misunderstood. In fact, over half of Gen Z consumers are not satisfied with how people of their generation are portrayed in advertising.

Representation alone is not enough to prove that your brand cares about Gen Z consumers. Brands today must understand Gen Z on a multitude of levels—from their demographics, to how they identify, and even what they value—to effectively understand and engage them.

Collage Group’s Essentials of Gen Z Consumers explores three areas of our consumer fundamentals research: demographicsidentity, and Group Traits to help your brand authentically connect with Gen Z.

Download the attached presentation for more. In the meantime, take a look at a few key insights and action steps:

Key Takeaway #1: Demographics & Segment Context

Gen Z has the highest intrinsic diversity of any American generation. They’re about 50% multicultural, and about a quarter identify as LGBTQ+.

A Deeper Look:

Every succeeding generation in America has trended towards increased diversity. For Gen Z, this means that diversity is their “norm”, which gives them a unique perspective and worldview from what previous generations experienced.

Action Step:

Make sure that your advertising includes diverse representation and accurately reflects who Gen Z is. Recognize that for Gen Z, gen pop is diverse led.

Key Takeaway #2: Identity

As they continue to come of age, Gen Z is increasingly focused on expressions of Gender, Sexuality, and Race.

A Deeper Look:

Diversity is the norm to Gen Z, and they think about all the things that make themselves and their peers unique – not just race – with increasing attention. Gen Z takes an intersectional approach to identity and expects brands to do the same.

Action Step:

Take a multifaceted approach to portrayals of Gen Z’s diversity – giving unique identity to one individual beats showing many who are only differentiated on a single dimension.

Key Takeaway #3: Gen Z Group Trait – Individuality

Gen Z is highly expressive and proud of what makes them unique.

A Deeper Look:

Gen Z is the most inherently diverse American generation—both in terms of race/ethnicity as well as sexuality. This diverse upbringing has shaped their perspective to be more accepting of differences and individuality, therefore making them feel more comfortable “being themselves”.

Action Step:

Communicate to Gen Z that your brand is a proponent of their individuality.
Give Gen Z the tools they need to be creative and help them show it off.

Key Takeaway #4: Gen Z Group Trait – Game-Changing

Gen Z is laser focused on the future. It’s their top-ranking attitude, and it significantly differentiates them from all other generations.

A Deeper Look:

It’s a natural life-stage occurrence for younger people to think about the future more than older people do. But for Gen Z, they’re not just thinking about it – they are innovating the future as an antidote to the harsh realities of coming of age in a turbulent world of economic, political, environmental, and social crises.

Action Step:

Appeal to Gen Z change-makers by showing them how your brand is intentionally thinking about the future and what action steps you’re taking now to be socially and politically engaged.

Key Takeaway #5: Gen Z Group Trait – Pressured

Gen Z faces intense pressure – ranging from academic to social and even career pressures.

A Deeper Look:

These pressures may seem typical for young adulthood, but they are compounded for Gen Z by the social media highlight reel they face on a daily basis.

Action Step:

Gen Z wants help forging connection and combating loneliness – offline and on. Provide them with the tools to connect with others who share their common interests and attitudes.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Giana Damianos
Senior Analyst, Syndicated Research

Giana joined Collage in 2019 from Indiana University, where she studied economics, political science and psychology. In her spare time, Giana is getting to know Washington DC and its historic architecture.

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Engage Small Business Owners in America

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Engage Small Business Owners in America
Small businesses drive the American economy and their owners reflect the diverse cultures and perspectives of Americans. Read on for more information about how to connect with small business owners by understanding how they see themselves, their goals, challenges, and motivations for partnering with larger companies.

April 15, 2022
Jack Mackinnon – Director, Product and Content

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Nearly all private businesses in the U.S. are small businesses and 6 million of those companies have at least one paid employee. At the helm of all that economic heft is an owner who tends to be highly engaged in the day-to-day decisions of the business. As a result, small business owners make up an important segment with whom marketers and larger businesses should engage and build partnerships. In our recent Small Business Owners Study we look at small business owners’ identity (collective and by sub-segment), future outlook, operations, and relationship with larger companies. Read below for highlights of the study and download the deck for the full picture.

Read on and fill out the form for an excerpt from our Engage Small Business Owners in America presentation.

Key Insight #1: Identity

Small business owners, especially Hispanic, Black, and Asian American small business owners, describe themselves as being innovative, driven, and community-oriented. There is also a sense of shared culture among minority small business owners and a strong connection between Black small business owners and the communities where their businesses operate.

Implication:

Small Business Owners see themselves as innovative, driven, and community-oriented, so focus in on those attributes in your communication with the segment.

Key Insight #2: Outlook

Small business owners are confident that their business prospects are going to continue to improve over the next year. Hispanic and Black owners are especially optimistic about how their businesses are performing compared to last year and will perform into the next.

Implication:

Harness the positivity! Even though this hasn’t been an easy year, recognize Multicultural Small Business Owners’ positive sentiment and match it in your communications.

Key Insight #3: Operations

Small Business Owners are hands-on leaders that play a significant— if not complete role— when making operational decisions including benefits, finance, technology, etc.

Implication:

Address marketing communication directly to small business owners, themselves. Despite their busy and varied schedules, owners are usually at the heart of their company’s day-to-day decisions.

Key Insight #4: Support and Partnerships

Small Business Owners, especially multicultural owners, are looking for specific expertise in the areas of marketing, networking, and financing.

Implication:

Provide Small Business Owners assistance in marketing, networking, and finance via digital tools.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Jack McKinnon

Jack Mackinnon
Director, Product and Content

Jack Mackinnon is a new addition to the Collage Group syndicated research team. He brings consumer insight expertise across Multicultural, Generations, and LGBTQ+ segments.

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Insights for Authentic LGBTQ+ Representation in Media

Insights for Authentic LGBTQ+ Representation in Media
The LGBTQ+ segment is large and growing. An important part of connecting with the segment is understanding LGBTQ+ consumers’ preferences around advertising and media content. Read on for more information on how your brand can build a stronger connection with LGBTQ+ people through your advertising.

As the LGBTQ+ community grows in both size and visibility, LGBTQ+ people consider their sexuality to be more important to their identity than ever before. As a result, the segment expects more authentic representation in advertising and media.

Download the attached presentation and take a look at a few key insights and implications below:

Advertising

Including LGBTQ+ representation in advertising and showing support for the LGBTQ+ community matters to these consumers. LGBTQ+ Americans are more likely to buy from brands that show support for LGBTQ+ people (60%) and feature LGBTQ+ people in their advertising (45%). LGBTQ+ consumers want to be seen as everyday consumers, just like everyone else, which is why it’s important for brands to normalize LGBTQ+ representation across all of their advertising campaigns, not just those for Pride Month.

Brands can also show support by addressing LGBTQ+ pain points specific to your product or service area, which can then be turned into an advertising campaign. An example of a brand excecuting this is Mastercard in their “True Card” ad campaign. In the ad, Mastercard details how True Name credit and debit cards help members of the LGBTQ+ community, particularly transgender and non-binary people, by allowing them to have financial products with their self-identified chosen first name.

Getting Involved

LGBTQ+-focused advertising campaigns should also be accompanied by social and political action. LGBTQ+ Americans, especially those who are younger, believe companies have an obligation to help make political and social change. Almost half of young LGBTQ+ respondents agreed that brands and companies should focus on social and political issues even if they don’t directly relate to their products or services. Overall, most LGBTQ+ respondents prefer brands to get involved by educating consumers about LGBTQ+ rights and discrimination. However, young LGBTQ+ people would also like to see brands hire more LGBTQ+ individuals in leadership positions and donate to LGBTQ+ causes.

Media

LGBTQ+ Americans are largely unimpressed with the current state of representation in movies and TV.  Almost half of the segment says most LGBTQ+ stories in films and TV are inauthentic and stereotypical.

Representation

LGBTQ+ Americans want to see more LGBTQ+ performers and LGBTQ+ creatives involved in the creative direction of LGBTQ+ stories, not only because representation is important but because it’s needed to create authentic stories.  LGBTQ+ people were most interested in seeing a more diverse range of LGBTQ+ people in entertainment media. This is especially important to those who are underrepresented today, like transgender and non-binary people. A quarter of LGBTQ+ Americans say they would like to see more stories of diverse groups of LGBTQ+ people, and this grows to 30% of transgender and non-binary people.

LGBTQ+ Americans Want Happy Stories

According to the data, almost half of the community feels that LGBTQ+ stories in entertainment focus too much on the hardships of the LGBTQ+ experience. Many LGBTQ+ people told us they want to see more content featuring LGBTQ+ people living happy lives that does not include homophobia.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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Three Steps to Connect with Young Multicultural Americans on Racial Equality

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Three Steps to Connect with Young Multicultural Americans on Racial Equality
Young Multicultural Americans are committed to racial equality in the U.S. today and are demanding brands do their part by speaking out and supporting people who look like them. Read on to learn three ways your brand can engage younger Multicultural Americans on this key issue.

Americans’ Awareness about racism and race-relations in the U.S. is at an all-time high. The racial reckoning of 2020, the rise in anti-Asian hate crimes, and the heightened awareness around Hispanic immigration to America has disproportionately affected Multicultural Americans who call the U.S. home.

Fill out the form for more details on the research and read on for key insights and implications:

In our recent America Now study, we looked at the total population and their perceptions around racism and other major issues happening in America today.

Younger Americans (aged 18-40 years old at the end of 2021) tend to be more Multicultural and they embrace diversity in their professional, personal and even consumer lives. Given their distinct profile we wanted to better understand younger Multicultural Americans’ perspectives towards combatting racial injustice. This is an issue brands can take a stand on, and it turns out, that is what Multicultural Americans want.

Our study found that young Multicultural Americans see their race and ethnicity as an increasingly important part of their identity. Many also believe that negative stereotypes exist simply because of what they look like, and that the media often mispresents Americans of their race and ethnicity, which can propagate negative stereotypes.

To address negative stereotypes and misrepresentation in the media, younger Multicultural Americans believe brands need to take bold action. They want them to speak out against racism.

And they want brands to actively support people who match their own race and ethnicity.

Our research shows us there are three key steps brands can take when it comes to engaging the younger Multicultural consumer in the fight for racial equality.

1) Ensure authentic representation

Ensuring authentic representation goes beyond including Multicultural people in ads. Younger Multicultural Americans want authentic portrayals that include what their families and communities are like as well as accurate portrayals of their life values. They also want brands to help break down the negative stereotypes they have experienced too often.

2) Pick a side

Picking a side includes, but is not limited to, making public statements in the fight for racial justice. It means that in addition to statements, brands will act, whether through financial donations or putting pressure on the government to enact local or national change that supports the cause.

3) Lead from within

Lastly, younger Multicultural Americans want brands to lead from within their own organizations by diversifying internally, committing to a more diverse leadership pipeline, and providing better training to address racial bias. Walking the walk means something to these Americans.

So what can you do to help your brand showcase your commitment to racial justice in America?

Some important next steps:

  1. Go beyond one-dimensional representation in your advertising to capture the totality of Multicultural consumers.
  2. Share efforts your brand or company has taken in the fight for racial equality widely with your audience.
  3. Conduct an internal audit to understand the company’s strengths and weaknesses in the areas of diversity and inclusion. Share positive results widely as well as an improvement plan.

Contact us at the form below to learn more about how you can gain access to these diverse consumer insights and much more in our Cultural Intelligence Platform.

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How Multicultural Americans (Moms, Dads, and Non-Parents) Celebrate Mother’s Day and El Día de las Madres

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How Multicultural Americans (Moms, Dads, and Non-Parents) Celebrate Mother’s Day and El Día de las Madres
Mother’s Day is an important holiday for Americans of all backgrounds, but Multicultural segments—especially moms and dads versus non-parents—have nuanced attitudes and celebration styles. Read on for insights curated from our Holidays and Occasions research.

Mother’s Day is one of Americans’ most beloved holidays. It’s a day dedicated to Moms (and maternal figures), honoring their important role in the family. 85% of Americans celebrate it, with an especially strong emphasis from Hispanic Americans (91%). Mother’s Day has the fourth highest average per-person spending of any holiday or occasion according to the National Retail Federation. Mother’s Day occurs every second Sunday of May, which means this year (2022), it will be on May 8th.

Download the attached presentation and take a look at a few key insights and implications below:

However, it’s important to note that while motherhood is celebrated all over the world, it doesn’t always occur on the same date as it does in the United States. For instance, some Latin American countries such as Mexico, El Salvador, and Guatemala celebrate Mother’s Day (El Día de las Madres) on May 10th every year. Many Hispanic-American consumers with heritage from these countries, especially Bicultural and Unacculturated, may prefer to uphold the tradition on the day from their country of origin instead of—or in addition to—the date Mother’s Day is celebrated in the United States. So, this is an important nuance not to be overlooked when activating on multicultural consumers. Plus, it offers an additional day to connect with your brand’s target consumer groups!

As your brand strategizes on how best to resonate with multicultural consumers, take note of the key similarities and differences in how each racial and ethnic segment (as well as differences among Parents and Non-Parents of each demographic) perceives of and celebrates Mother’s Day. Download the attached presentation and read on for key insights and takeaways.

Key Insight #1:

Hispanic Americans are highly involved on Mother’s Day, and this is true for both Parents and Non-Parents. They have higher celebration rates compared to other segments and are usually more likely to participate in celebration activities like hosting a barbecue/cookout, giving cards, and buying gifts.

A Deeper Look:

For Hispanic Americans, Mother’s Day is a family affair. Everyone comes together to honor the matriarch of the family. “It’s important to celebrate mothers because they are the building blocks of the family and they are the teachers,” says Maria Miranda, assistant director of the Arizona Latino Arts and Culture Center. Typical celebrations include extended family gatherings with plenty of food, music, and flowers.

Collage Group’s research on Family Connection underscores the importance of family relationships for Hispanic Americans. Mother’s Day is a natural extension of the segment’s love and appreciation for close family bonds and festive gatherings.

Action Step:

Acknowledge Hispanic Americans’ culturally-dual Mother’s Day celebrations, including the difference in celebration dates, through your marketing efforts. Incorporate the nuances that Hispanic Americans consider meaningful aspects of the holiday, such as large family gatherings with food and music.

Key Insight #2:

Black and Asian parents (both Moms and Dads) feel especially strongly about celebrating ALL the women in their life for Mother’s Day.

A Deeper Look:

Our research on Cultural Traits has showed us that these two segments are highly community-oriented, which likely explains their stronger association with Mother’s Day as a holiday honoring all women. Parents of these segments are particularly attuned to the role that other women in their communities play in raising their children, such as sisters, aunts, cousins, Godmothers, and friends.

For the Black segment, celebrating all women may be driven by the community’s history of adversity and the necessity to create a strong network of support for one another. It’s possible that as many Black Americans become parents themselves, they reflect even more strongly on the role that many women in their community had played in helping to raise them. 

For the Asian segment, celebrating all women may be driven by the segment’s cultural emphasis on respect and humility. Many Asian countries are more collectivist, meaning that social norms prioritize the community over the individual. This may help explain why Asian Parents would be more likely to want to recognize the contributions of all women on Mother’s Day. 

Action Step:

Create cross-cultural appeal by expanding your brand’s Mother’s Day marketing efforts to be inclusive of all women that play an important maternal or supporting role in the family. Connection with others is a theme that consumers across backgrounds resonate with universally. Be sure to infuse authentic cultural cues and segment-specific nuances to connect deeply both within segments, as well as across segments.

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