LGBTQ+ & Gender Program Launch: LGBTQ+ Spotlight

LGBTQ+ & Gender Program Launch: LGBTQ+ Spotlight

The LGBTQ+ & Gender consumer research program is the latest offering from Collage Group. Read below to access the presentation materials and webinar replay hosted on January 21, 2021.

Beginning in 2021, we will be exploring consumer trends across the LGBTQ+ community and deepening our insight into gender with a dedicated focus on women consumers, while covering transgender, non-binary and other segments where applicable. 

As always, our research reflects a total market perspective, meaning that we will compare these segments to non-LGTBQ+ and men where applicable and relevant.

In this special webinar presentation available to members and non-members alike, we reviewed our recent research on the LGBTQ+ segment, a market estimated at $1 Trillion, or more.  We presented how we will be researching this crucial segment whose influence vastly exceeds its proportion in the population.  We have already generated ~150 pages of content covering LGBTQ+ insights for nine major industries, as well as unique cuts of data on social and political change, the importance of LGBTQ+ identity and the expectations of brands.

In this presentation we highlighted one analysis from our recent analysis of LGBTQ+ consumers with a focus on cultural attributes and Exceptionalism, based on our dataset of 14,000 American consumers.  

We revealed the link between Exceptionalism and the greater interest in the LGBTQ+ community in novelty, and self expression.  We also touched on the notably lower level of Rootedness in this population.

In the coming months we will be publishing new findings on the Passion Points and Cultural Traits of this community.   Stay tuned for the launch of gender research with an initial focus on Women consumers.

Members of Collage Group’s LGBTQ+ & Gender program gain access to:

•  Ten or more NEW reports released throughout 2021 (1 – 2 times/month).

•  Research and insights covered by our comprehensive Essentials of LGBTQ+ Consumers and Essentials of Women Consumers, comprising demographics and expenditure, cultural traits, passion points and media habits

Our research will provide useful answers to brand questions, including:

•  Which ad themes and strategies resonate among these segments and why?

•  How do I engage the modern American woman?

•  What are the primary passion points for LGBTQ+ and women consumers?

•  How do LGBTQ+ and women consumers engage across consumer industries?

•  What are the latest socio-political trends among these segments?

•  How are Americans across gender and sexuality using social media and streaming platforms?

•  What are the latest health and wellness trends for women and LGBTQ+ consumers?

•  What has been the impact of COVID on consumer attitudes within these segments?

Fill out the form below to learn how we can help your brand achieve Cultural Fluency.

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Four Group Traits That Best Characterize Millennial Consumers

Four Traits That Best Characterize Millennial Consumers

Our newly updated Millennial Cultural Traits provides powerful new insights into America’s largest generation and one of its most diverse.

One in five Americans are Millennials, the generation born from 1980 through 1996.

As of 2021, this segment is now ages 24-41, with the entire generation of working age, and many now entering parenthood. To capture the growing influence and expenditures of this consumer segment, brands and marketers must deepen their understanding of Millennials.

Which Group Traits best characterize Millennials?

The four Group Traits which best characterize the Millennial segment are AmbitionGo-with-the-Flow, Cosmopolitan, and Tuned-in.

1. Ambition

People sharing the Group Trait of Ambition are driven to succeed, and to focus on the necessary steps towards achieving their goals.

These individuals are most attuned to the future impacts of their daily choices, especially when they know what might make or break their grand aspirations.

Millennials are a generation that’s been dealt a heavy hand. They’ve now lived through not one, but two economic recessions. Many came of age in a poor job market in the late 2000s, stunting their career. And on top of it all, they face rising costs such as tuition, healthcare, and housing. These circumstances have necessitated a “sink or swim” attitude, and Millennials responded by acting towards securing a better future for themselves. They’re the most educated generation to date, they’re borderline “workaholic,” and they take their side hustles seriously – all in pursuit of security.

Although Hispanic Americans firmly believe in keeping and cultivating their cultural heritage, they have had to adapt culturally as immigrants and minorities. As a result, duality is their reality—they seamlessly navigate both worlds with a cultural fluidity that is easy and authentic.

Millennials are always on the grind, so it’s important to offer them ways to be more efficient – to get even more accomplished with less time or effort.

Position your brand as a resource to help them overcome obstacles and achieve success. Celebrate Millennials’ intense dedication, something they probably don’t hear enough amidst the “lazy” and “entitled” stereotypes. And finally, remind them it’s okay to take a break, practice self-care, and treat themselves.

2. Go-with-the-Flow

People sharing the Group Trait of Go-with-the-Flow feel a resilience and contentment towards life.

These individuals are more likely to express a “ce’est la vie” attitude towards their personal situations, accepting that their fates are largely out of their own hands.

Millennials are keenly aware of the twists and turns of life. While many grew up during the booming 80s and 90s, they’ve now experienced several decades of rapid and dramatic change including the 9/11 attacks, the Great Recession of 2008, and the COVID-19 pandemic and ensuing recession of 2020. Facing uncertainty is a defining factor of their lifetimes. These young Americans have learned to go with the flow of life and expect the unexpected. They’re resilient and take what life throws at them, while remaining staunchly optimistic.

At the core of it all, Millennials want empathy, so show sensitivity to their unique struggles.

Take a realistic tone when appealing to them. Encourage hope without discounting the realities of the world. And don’t be afraid to use humor to diffuse the tension – to them, this shows that you understand what they’re going through.

3. Cosmopolitan

People sharing the Group Trait of Cosmopolitan value spending time with people of diverse backgrounds and walks of life.

These individuals are more likely to seek out opportunities to engage with people from different cultural backgrounds than their own.

Millennials are an inherently diverse generation that craves novelty and wide-reaching experiences. Many Millennials seek to understand their own diverse heritage as a way to find meaning in a world that has proven unpredictable. And they welcome cultural and personal diversity in their social circles, hobbies, and activities as a way to experience the world in its full complexity.

There’s never been a better time to lean into diversity, and when you do, Millennials will be here for it!

Millennials are often known as the “experiences” generation, and much of what’s driving their thirst for adventure is a desire to experience other cultures. Whether through food, music, history, or more, give Millennials a reason to step outside the box of their everyday lives. Position your products as a way to learn about and experience other cultures.

4. Tuned-In

People sharing the Group Trait of Tuned-In want to keep up with the current cultural moment, especially when it comes to entertainment.

These individuals are more likely to seek out and participate in the latest of trends and popular culture, and to have little shame in going along with “mainstream” tastes.

Millennials—like previous generations their age—desire to be in-the-know when it comes to trends and pop culture. But unlike previous generations, Millennials grew up through the transition of unparalleled technological innovations, inciting a sense of “FOMO” (fear of missing out) and a need to keep up with their changing world. Along the way, technology offered them greater access to culture, trends, and news, spawning deep interests across a variety of topics.

Brands have ample opportunity to play in this space.

This can be as simple as building hype around brand or product news, even if it’s small, to give Millennials something to be excited about. Stay up to date on the pop culture trends Millennials are into so you can connect with them on topics they’re passionate about. And finally, repackage your content in multiple formats, like shows, podcasts, memes, and social media posts to reach Millennials through the multitude of channels they use to stay in-the-know.

Fill out the form below to learn how we can help your brand achieve Cultural Fluency.

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Four Group Traits that Best Characterize Hispanic Consumers

Four Group Traits that Best Characterize Hispanic Consumers

The Hispanic segment accounts for most of U.S. population growth over the past decade, primarily driven by U.S.-born Acculturated and Bicultural Hispanics.

By 2060, Collage projects Hispanic consumers to represent 28 percent of the total U.S. population. To capture this growth, brands and marketers must deepen their understanding of the Hispanic consumer segment.

Across the last several years, Collage Group has been developing powerful new tools to help brands become more Culturally Fluent.  Our Cultural Traits are central to this effort. These data-driven tools provide measures of cultural variation that reveal insights into the similarities and differences across consumer segments.  Collage Group members use these tools to build more efficient general market campaigns, as well as more effective dedicated activations. 

The four Group Traits that best characterize the Hispanic segment are Cultural Duality, Optimism, Warmth, and Tuned-In.

1. Cultural Duality

Cultural Duality captures the feeling of being both “American” and simultaneously identifying with another culture or heritage. Individuals exhibiting this Group Trait constantly find new ways to both keep old traditions alive and redefine American culture in their own image.

Although Hispanic Americans firmly believe in keeping and cultivating their cultural heritage, they have had to adapt culturally as immigrants and minorities. As a result, duality is their reality—they seamlessly navigate both worlds with a cultural fluidity that is easy and authentic.

2. Optimism

Optimism refers to the proclivity to see one’s future as full of opportunity and promise.

Rather than worrying about the possibility of things going wrong, individuals exhibiting this Group Trait are confident that, in the long run, their problems will work themselves out and their lives will continue to improve.

Despite adversity and current anti-Hispanic sentiment, Hispanic Americans are still optimistic and hopeful about their future in the U.S., as a population and on an individual level. They challenge themselves to achieve success and trust that hard work will get them there.

3. Warmth

Warmth conveys one’s desire to prioritize having personal and “human” relationships with those around them. Individuals exhibiting this Group Trait want others to be as comfortable as possible in their presence, regardless of how long they’ve known one another or the specifics of their interactions.

Hispanic Americans place high value on creating warm, friendly, informal relationships with everyone they know and meet. The focus on informality doesn’t negate the existence of hierarchical roles or deference to authority—rather, it allows a bond of mutual respect, understanding, and trust to form. While this trait is slightly stronger in older Hispanics, younger Hispanics will likely embrace it as they age.

4. Tuned-In

Tuned-In represents a desire to keep up with the current cultural moment, especially when it comes to entertainment. People exhibiting this Group Trait are more likely to seek out and participate in the latest of trends and popular culture, and to have little shame in going along with “mainstream” tastes.

Hispanic Americans are open-minded and adventurous. Their lived experience adapting to cultures and their optimistic attitude culminate in a desire to insert themselves into the mainstream. They want to both understand and contribute to the current moment. And for as much as their environment shapes them, they equally wield influence.

Fill out the form below to learn how we can help your brand achieve Cultural Fluency.

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Four Group Traits That Best Characterize the Gen Z Consumer Segment

Four Group Traits That Best Characterize the Gen Z Consumer Segment

Our Gen Z Cultural Traits research provides powerful new insights into America’s youngest and still-emerging consumer demographic. Read on to discover the four essential traits you need to know about Gen Z consumers.

One in five Americans are members of Gen Z, the generation born from 1997 through 2012. As of 2020, this segment is now ages 8-23, with many now finishing their education and (attempting to) enter the workforce. To capture the growing influence and expenditures of this consumer segment, brands and marketers must deepen their understanding of Gen Z.

Download an excerpt from our presentation, Appeal to Gen Z Cultural Traits:

Across the last several years, Collage Group has been developing powerful new tools to help brands become more Culturally Fluent. Our Cultural Traits are central to this effort. These data-driven tools provide measures of cultural variation that reveal insights into the similarities and differences across consumer segments.

Which Group Traits best characterize the Gen Z segment?

The four Group Traits which best characterize the Gen Z segment are Pressured, Skeptical, Recognition-Seeking, and Self-Expression.

1. Pressured

People sharing the Group Trait of Pressured tend to feel overwhelmed by their many obligations.

A major source of tension with these individuals is balancing the expectations of achieving external measures of success with the desire to live life the way they truly want to.

Gen Z faces a variety of life-stage pressures which manifest in ways no generation has seen before. Family pressures can be rather intense in the face of households navigating multiple economic disasters in the span of only a decade. Social pressures are more pronounced in the age of social media, where “fitting in” requires constant participation in the editing and filtering of one’s everyday life. And pressures to succeed academically and in the workforce have just recently hit a major roadblock in the combined recession and social distancing of the COVID-19 pandemic.

Amidst these pressures, it is important to remind Gen Z consumers that they need to take care of themselves. Despite “self-care” having youthful connotations, America’s youngest consumers are the least likely to prioritize their health – physical, mental, or otherwise. 

2. Skeptical

People sharing the Group Trait of Skeptical lack confidence in their own specific futures and life journeys. Not seeing much to be hopeful for in the world around them, these individuals are more likely to fear the worst and worry about whatever lies ahead.

From Gen Z’s perspective, it makes sense to be worried about the future. From the ever-looming existential threat of climate change to increasing awareness of racism, sexism, wealth inequality, and gun violence, much seems to stand in the way of young consumers living happy and fulfilling lives. Gen Z doesn’t have faith in many traditional institutions as they currently operate, and they are on the lookout for new and innovative solutions.

And Gen Z is very open to brands being part of these solutions. These young consumers are most likely to say that companies and organizations should play an active role in addressing social issues, even if there is no direct relation to their product or category. 

3. Recognition-Seeking

People sharing the Group Trait of Recognition-Seeking are proud of their accomplishments and want to receive external recognition for their good work. These consumers are therefore more receptive to positive reinforcement, through reminders of what they have already accomplished and what they still stand to achieve.

Amidst all of today’s challenges and uncertainties, Gen Z wants to know they are on the right track. Moreover, these young consumers know they will have to distinguish themselves to get ahead in an increasingly competitive and specialized workforce. As a result, Gen Z prizes being perceived as intelligent, interesting, and successful at what they do.

But these young consumers also recognize the essential contributions others have had in their success. In the digital age, there is a growing awareness of reliance on shared platforms for educational, professional, and personal achievement. 

4. Self-Expression

People sharing the Group Trait of Self-Expression have talent and creative potential they can’t wait to share with the world. These individuals know they have something special to offer, and they are therefore more likely to take whatever opportunities they can find to broadcast their craft and artistry.

For Gen Z, Self-Expression is an important means of exploring and refining their individual senses of identity. Gen Z is more likely than any other generation to describe themselves to others based on their hobbies and special interests. Expressing these interests through creative outlets – including social media – is therefore a more personal affair than it might be for older consumers. Brands have ample opportunity, then, to facilitate Gen Z’s exploration and expression of identity.

Fill out the form below to learn how we can help your brand achieve Cultural Fluency.

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Our Top 5 Consumer Market Research Reports

Our Top 5 Consumer Market Research Reports

In 2020, Collage Members turned to our platform for proprietary insights into a time of dramatic change. Here, we've compiled the five most important consumer research reports of last year.

Our members explored themes ranging from the impact of the social justice movement, to advertising and to the how we even describe diverse segments at the pivotal moment in American history – and above all on the impact of COVID. 

Across 2019, we analyzed almost 150 ads, gathering almost 100,000 surveys and 20 million datapoints.

Using this data, we developed the Cultural Fluency Quotient, a new metric to predict brand favorability and purchase intent, and ran machine learning on the data to derive powerful new insights into what matters for every demographic.

When we run the numbers, the findings are similar for every demographic. The best ads tell a simple story using ONE multicultural perspective, with attention to authentic texture.  These ads avoid the trap of representing every demographic at once, and ensure the viewer is not confused by the relationship between the product and the story. Download the insights below.

Entering the conversation on race can be an intimidating step for your brand, but in this day and age, it’s imperative. Our latest research on current events helps you unpack this topic and provides the guidance you need to take action.

“Unprecedented times:” a label the world has become well acquainted with since the beginning of the COVID 19 pandemic. But over the past several weeks, public outcry over heinous deaths in the Black community has given new meaning to this phrase. From George Floyd, to Breonna Taylor, to Ahmaud Arbery, and more – Black lives lost at the hands of an inherently racist system have awakened America to the reality of its dark past and broken present.

The 2019 Roundtable Series inaugurated a new chapter in the way we help organizations activate young diverse consumers. Learn about our Cultural Fluency Framework and how applying our three part approach can help connect your brand equities more reliably to the Group Traits of these consumers.

How should marketers reach younger and more diverse Americans, the generation between 18 and 39 whose spending is set to explode?  To answer this question, we enhanced the Cultural Fluency framework we first introduced in 2017, to better increase the ROI on marketing to a diverse America.

Members often approach us to ask about the terminology used to refer to a few of the segments we cover. Should we say Black or African American? Are people moving to Latinx and away from Hispanic?

Our decision to use the term “b/Black” also issues from the fact that it is technically more correct as this term can apply to all individuals descended from the African diaspora, including those that do not identify with African or American heritage.  Additionally, we’ve seen indicators that this term is more associated with the move among many black Americans to re appropriate “blackness,” an appearance and expression the mainstream historically viewed as negative, in order to invert that dynamic, as well as empower and celebrate.  Look no further than “Black Panther,” “Black Twitter” and the show “Blackish” for examples.

Despite the popularity of the term “Latinx” in young, progressive, and especially queer Hispanic spaces, only one percent of Hispanic consumers opt for that term. This finding aligns with others’ research on the subject, but we wanted to dig deeper. We asked Hispanic consumers whether they felt positively, negatively, or neutral towards the use of various terms to describe people of their background, and we found that “Latinx” only has a net positive response for younger Hispanic consumers. But this margin is quite narrow, suggesting that the term is highly controversial even for the Millennial and Gen Z Hispanic segments.

Our May 2020 edition of the multi month COVID 19 initiative takes an expansive look at consumer preferences and shopping behaviors during our time of crisis.

The analysis uncovers how attitudes and spending patterns are shifting among the major racial and ethnic segments at a general and category specific level.  You’ll find category specific decks ready for download on this page, covering alcohol, mobile and electronics, entertainment and media, financial services, food and beverage, home care, and personal care. This research had a profound influence on our agenda and on the basis of this work, the most downloaded work across all of 2020, we inaugurated a semi-annual investigation of consumer attitudes across 10 major industries.

We are immensely honored to be serving the world’s most iconic and global brands as they navigate the extraordinary cultural transformation underway in the United States.  We are grateful for the robust increases in your use of our platform to meet your most pressing need for insights into the ever-changing and extraordinarily complex American consumer.

Fill out the form below to schedule a demo or learn more about the benefits of membership.

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Collage Group Launches LGBTQ+ & Gender Consumer Research Program

Collage Group Launches LGBTQ+ & Gender Consumer Research Program

Collage Group is incredibly excited to announce the launch of our LGBTQ+ & Gender consumer research program. Read below for additional information and stay tuned for more across the next few weeks.

Beginning in 2021, we will be exploring consumer trends across the LGBTQ+ community and deepening our insight into gender with a dedicated focus on women consumers, while covering transgender, non-binary and other segments where applicable.  As always, our research reflects a total market perspective, meaning that we will compare these segments non-LGTBQ+ and men where applicable and relevant.

With new narratives and research streams dedicated to LGBTQ+ and women, member brands will be uniquely positioned to combine insight into these influential segments with the deep insights we already provide on Generational and Multicultural Segments.  The launch could not be more timely as consumers raise the bar on their expectations of brands in a time of profound cultural transformation.

Members of Collage Group’s LGBTQ+ & Gender program gain access to:

1. Ten or more NEW reports released throughout 2021 (1 – 2 times/month).

2. Research and insights covered by our comprehensive Essentials of LGBTQ+ Consumers and Essentials of Women Consumers, comprising demographics and expenditure, cultural traits, passion points and media habits

Our research will provide useful answers to brand questions, including:

• Which ad themes and strategies resonate among these segments and why?

• How do I engage the modern American woman?

• What are the primary passion points for LGBTQ+ and women consumers?

• How do LGBTQ+ and women consumers engage across consumer industries?

• What are the latest socio-political trends among these segments?

• How are Americans across gender and sexuality using social media and streaming platforms?

• What are the latest health and wellness trends for women and LGBTQ+ consumers?

• What has been the impact of COVID on consumer attitudes within these segments?

Fill out the form below to learn more about membership.

Get In Touch.

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